Hi
Error code e20 means a clogged drain pump. This might have happened due to small clips, pins, coins, etc being stuck in the pump. Please note that error e20 can also occur when the drain pump is not pumping fast enough or when the pump fails. To fix the issue you'll need to check the drain pump. Tilt the machine on its side and remove the 3 screws and 2 wires that hold the pump in place. Hope this helps... Please post back for any further assistance.
Daniel
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