ACQUIRING SIGNAL I am having the same problem as many other subscribers with the words appearing and no sound, Isa there a forum to address the company about this problem that seems to be effecting a growing number of subscribers??

I had the problem of "acquiring signal" after years of working. The fix is simple. The connectors on the base unit that plug into the sportster, and the antenna connector on the rear of the base get slightly oxidized. Buy radio shack electronic contact cleaner (in a can) and spray a very small amount on the male connectors (both the antenna plug and the male to female connector that is in the dock itself. Plug the antenna in and out several times and swirl it. Place the unit into the dock and remove it several times. You will likely find the signal problem is solved. You usually dont need a new antenna, but simply a clean set of contacts. Sat signals are very very suseptible to the slightest impacts. Good luck!

I hope this helps somebody.My sportster was stuck on aq. signal every time I plugged it in.Then it would pick up signal and work for short time when the volume would cut out.I was tapping the top of unit till it completely stopped working.I took off the cover and unscrewed the six screws.I gently seperated the insides and blew out dirt and wiped off any contact surfaces.The plate behind the pins that looks like brass was dirty.Also the 4 square contacts on each side.I made sure the screws were tight cause squeezing unit would make it work.Put cover back on and it's like new.Turned it off and on 20 times and it vame on instantly every time!!! hope this helps- foz ([email protected])

Hey I have the same problem. I call Sirius up this morning and she suggested that my antenna is the issue.
AGHHH I am really upset as now I will have to wait to get this.