Hello
To unlock the controls press and hold the END OF CYCLE button for 15 seconds, the problem should be resolved after doing this. Please get back to me if you have any other questions.
Kevin
Testimonial: "This WORKED! I was just about to call a repair man. This probably saved me at least $100"
You need a repair man, it seems to be the electronic device
SOURCE: Control locked stays on
The following link explains how to unlock the control panel on a Whirlpool Duet:
http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet
This is a designed safety feature of the washer that allows the consumer to lock the control panel to prevent small children from manipulating the controls. It can be inadvertently locked by leaning on the control panel, or during power outages. The instructions are printed on the front panel of the washer and are also included in the owner's manual.
If these steps do not provide you with a solution, you may have a more serious problem than a simple operator intervention. Please let me know if you require additional assistance. I hope this helps you.
SOURCE: My whirlpool Washing machine GHW9300PW1
Hi To unlock the controls press and hold the CYCLE SIGNAL/END
OF CYCLE button for 15 seconds. Hope this helps...please post back for further
assistance. Daniel
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