First disconect the wires to the cartridge. With you amp on, touch each wire one at a time. You should hear a buzz on two of the wires (one one ach channel) and nothing on the other two. If you do hear the buzz on both channels the cartridge has failed or the connection to it is poor. If you are still missing a channel then the problem lies in either what connects the two devices, or the magnetic cartridge pre-amp inside the amp. If you put the good channel phono plug in the other bad channel of the amp and don't hear any sound it is the magnetic cartridge pre-amp that has failed.
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