Droped camera & now get message "lens jammed". Any suggestions?

Hi,

Checkout this tip about digital camera error messages


Lens Errorfix for Digital Camera

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This is basically the infamous Canon "E18" error, which has been around for quite a while.
I would type out my own suggestions but since it's such a common error I'll just direct you to a nice long list of solutions already compiled elsewhere: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

You need to get it serviced, it's a mechanical problem with the lens.

Does the camera's lens move? does it play in viewer? one possibility is the Lens is jammed.

Your lens might have been damaged, or the mounting was deformed. The best thing to do is to send your camera to the nearest authorized repair service center. Much better if you still have your receipt and claim the warranty.

The lens is jammed, which means a gear is stripped or damaged, or jammed in the lens assembly, and the electronic "brain" is turning it off, since it's not in the right position (retracted). This can be caused by the camera getting bumped while the lens was out, dust, dirt, or sand can get in the lens through the front of the camera and jam it, or the batteries could be weak. After you make sure your batteries are good, and it still isn't working, go to this web page and try their suggestions. They report about 1/2 of the cameras with a lens problem can be fixed trying their suggestions. If that doesn't work, don't have it serviced- you can buy a better new camera than what you would pay a service shop.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
The page says "lens error" messages, but it also applies to your problem.

Without knowing the specific model, I'm going to suggest a few things here...There is a possibility that the lens has dirt in the mechanism causing a jammed condition--have you been to the beach with it recently?Any type of impact--front or side, can jam the precision movement. Most likely, the lens is jammed and when the camera senses this(using tiny contacts internally), it automatically shuts down to prevent damage. Send the camera to the *manufacturer* service facility--not a store. The reason being the store will usually add half the repair cost to the quote *you* see--NOT the actual quote from the repair facility.---Hope I helped you!---Rick

p.s. Is the camera under warranty? Impact or dirt is *not* covered

Try the procedures in this tip.

Take it to a camera repair shop to get a quote (the camera should be able to be sent to a repairer through any camera retailer).

When you have the quote - decide whether it is more economical to repair or replace.

Good luck.

hi
this is repairable u ask ur near servicecenter