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Posted on Nov 12, 2010
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I can only hear a faint sound from the speakers even when all the volumes are turned up. Where can I go to look for the problem?

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Brian Sullivan

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  • Logitech Master 27,725 Answers
  • Posted on Nov 13, 2010
Brian Sullivan
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Joined: Jul 19, 2010
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You might have to uninstall then reinstall either the driver or the sound devices
control panel sounds and audio,volume,advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make the necessary adjustments there or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers or right click select properties to either troubleshoot,uninstall,rollback driver
hope this helps

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If you hear something faint this would not be a fuse issue.

NEVER USE MAXIMUM VOLUME FOR TROUBLESHOOTING.

Turn the volume control to something medium.

The errant switch, control or condition may change and you will suddenly release the
amp's full power and possibly destroying your speakers. If a signal isn't audible at 1/2
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Hello,

I am sorry to hear about your misfortune. Unless you changed some sound settings right before that happened then the likely cause is that your tv's internal speakers have blown. Which will cause that really faint sound even when the volume is all the way up.

If your TV has an audio out connection you can try hooking it up to surround sound or a receiver with some speakers. You may be able to use your tv this way and get sound.

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Faint sound from the speakers

Most speakers are mains powered (either plugged directly into a wall socket, or maybe using a 12volt adaptor), and inside the speakers will use a small amplifier circuit. These circuits are prone to often going faulty and may lose one speaker or both, so instead the speaker will then only play the sound as it gets it from the PC (or hifi etc.).

Audio to speakers is not sent in a 'loud' form, but is instead just a very high quality weak signal that must be amplified to be heard. Typically a PC sound output may be just .5 to 1.5 volts only, just enough to work a set of headphones but nothing much more.

I suggest checking your speakers on another item, such as a CD player or hifi that definatly works, and if its the same, its most likely the 'amp' gone faulty. It's not really worth fixing as they usually only break in cheaper types of speakers - so its as easy to just buy another set.

If they work OK on other devices, maybe check these things:

Is the volume up on the computer ? Check on the volume icon on the taskbar, and also if its a laptop check its not got a volume dial that has been accidentaly turned down/off.

Test the computer with other speakers, to just narrow down the fault.

Some PC's have several output sockets at the rear (or front), so make sure you have it plugged in to the correct socket - even if you have used it before, some PC's software can actually change what comes from each socket, so your MIC socket could now have become your SPEAKER socket, or other settings may have been changed by other software.

Check your operating system is not using a 4 speaker setup instead, and sending the sound to non-existent rear speakers/woofers/tweaters. My own PC has 8 outputs, so I make sure nothing alters my settings or i'd never hear it again ;)

Its also possible for the PC audio chip to go faulty, but that is very very rare. If nothing else works & the speakers are known working ones, you may have to try a new sound card.

Remember that plugging the standard 3.5mm stereo jack plug into the wrong sound card socket will not cause harm, you may just hear a loud 'THUMP' or click as the power goes across.

One last thing is, try reinstalling your audio drivers. PC operating systems can lose driver functions and do any possible thing you can imagine. It may be as simple as a reinstall to wake up the audio card again.

Good luck.
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