51.20 Error
51.21 Error
51.22 Error
51.23 Error
The device has experienced an internal
hardware error.
51.20 Error-black scanner error
51.21 Error-cyan scanner error
51.22 Error-magenta scanner error
51.23 Error-yellow scanner error
Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the device to
initialize.
If a surge protector is being used, remove
it. Plug the device directly into the wall
socket. Use the power switch to turn the
device on.
Laser scanners are not replaceable.
Replace the engine.
Please turn off the power on your printer and unplug it - Wait for thirty seconds and then plug it back it. Make sure you are not using any power converters, extensions and the likes (even surge protectors). Make sure you plug it in a known working outlet. Just in case, make sure that there's nothing sharing the power outlet. Most of the time, this error is just because the printer is not getting enough power.
Regards,
Will
51.02.3 is saying that the magenta laser has a problem. The service manual say to change the DC Controller.
You are going to need help with this.
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