- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Is pinter plugged into a power strip? Try plugging directly into wall. Make sure wall outlet is working correctly, try another item in plug in. Does printer have a power module or brick that is plugged into printer? That power module is there to protect your printer during a power surge, it may need to be reset. Is there a light on that brick or power module? If so, does it light up? If not, could be a bad power module. There is no such thing as "reset" button, so don't look there...It will have to be reset in a series of ways for an "external" module.
Disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet, power strip, or surge protector.
If the printer uses a power module with a detachable power cord, disconnect the cord from the power module.
Wait 15 seconds.
If the printer uses a power module with a detachable power cord, reconnect the power cord to the power module.
Reconnect the power cord to the rear of the printer.
Plug the power cord directly into a wall outlet. Do not use a power strip or surge protector.
Check to see if the power module or the power cord has an indicator light and if it is on
For an internal module:
Disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet, power strip, or surge protector.
Wait 15 seconds.
Reconnect the power cord to the rear of the printer.
Plug the power cord directly into a wall outlet. Do not use a power strip or surge protector.
Check to see if the power module has an indicator light.
Not sure if this will help you..but worth a try.....
I would suspect that either your power cord or power adapter is defective. Try testing using a new power cord/adapter & see if this fixes the problem.
Another possibility might be a loose or defective power connector in the laptop. Check the connector where you plug the power cord. It might need to be re-soldered or replaced.
Check the plug end of the power cord--if the cord is pulled instead of the plug, it can cause breakage of the wires inside the cord. Try pulling the plug from the cord--if the insulation seems to stretch-out, shorten the cord a little(an inch or so) and install a new replacement plug. If cord seems ok, then an internal inspection of the motor area is the next option.
The product uses a power cord, if the power supply is a power cord with electrical connections at each end.
Figure 1: Power cord
The product uses a power module, if the power supply is a power cord connected to a power module.
Figure 2: Power module
If the product uses a power module (adapter), go to Step two: Check if power is supplied from the power module.
If the product uses only a power cord, go to Step three: Check if power is supplied from the power cord.If the product uses a power module (adapter), follow these steps to make sure that power is properly supplied to the product.
Figure 3: Power module
Check
the power module part number against the part number listed in the
User’s Guide to make sure that the proper power module is being used.
If the power module has a permanently attached power cord, do the following.
Disconnect the power cord from the wall outlet.
Disconnect the power cord from the product.
Wait 30 seconds.
Reconnect the power cord to the product and the wall outlet.
If
the power module has a detachable power cord, disconnect the power cord
from the power module and reconnect the power cord to the power module.
If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
If
the product does not turn on, or the power light built into the power
cord does not glow, plug the product into a wall outlet in another room.
If
the product or power light turns on when connected to a wall outlet in
another room, there is an issue with the power supply in the previous
room.
If
there is still no power to the product, then the power module, power
cord, or product might be defective. Proceed to the next instruction.
Connect the power module or power cord to another HP Deskjet or Photosmart product to see if the power module is functioning.
If the power light does not glow, the power module might be defective. Replace the power module and the power cord.
If
the power module or power cord works on the other product, the product
facing the issue might be defective. Proceed to Step four: Service the
product.
If the product uses only a power cord, follow these steps to make sure that power is properly supplied to the product.
Figure 4: Power cord
Inspect the power cord for visible damage.
If the power cord is damaged, replace the power cord.
If the power cord is not damaged, continue with the next instruction.
Disconnect the power cord from the wall outlet.
Disconnect the power cord from the product.
Wait 30 seconds.
Reconnect the power cord to the product.
Reconnect the power cord to the wall outlet.
If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
If the product still does not turn on, plug the product into a wall outlet in another room.
If the product turns on when connected to a wall outlet in another
room, there is an issue with the power supply in the previous room.
If there is no power to the product, then the power cord or the product might be defective. Proceed to the next instruction.
Connect the power cord on another HP Deskjet or Photosmart product to see if the power cord is functioning.
If the power cord does not work on the other product, the power cord is defective. Replace the power cord.
If the power cord works on the other product, the product facing the
issue might be defective. Proceed to Step four: Service the product.
Step four: Service the Product
If you have completed all the steps listed above and are still experiencing a problem, service the product by calling hp at 1800-474-6836
Turn power off and unplug power from computer.
Unplug printers,backup drives and speakers.
Open case and unplug power supply from the board.
plug power cord back in press the power button.
Of course nothing will happen.
unplug power cord again.
plug power supply back into the board.
plug power cord backup and press power switch.
If nothing happens unplug power cord again.
pull out your memory sticks and plug cord back in and press power button.
Of course not much will happen.
But really something is happening to your computer so continue.
Pull power cord and replace memory sticks.
replace power cord and press power switch.
Continue this pulling out pci cards one at a time until you find out what the problem might be.
Try different keyboards and mice too.
Good Luck
×