My gaggia platinum is showing an out of service error code [1] and i don't know what to do. Called the service centre all i get is "leave a message".

On my machine remove water tank, remove crip / coffee bin, remove mach and wash. Tip machine on its side (turned off) using a small screw driver go around the coffee grinder and clear it completly, you will need a touch. Re assemble. First run with no beans and wait for the fill bean message, fill with beans off you go. Its only happend twice both with cheap beans

When you see that error if you push coffee button does it turn from 1 to 41? if so you could need either a new HAL sensor for the grinder motor or a new grinder motor.