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I have purchased Toshiba USB External Hard Disk 500GB on 4/11/2010 New Delhi,INDIA.I am not been able to use it.I am using P4 computer with Windows XP SP3.There was no driver CD nor any intallation guide avalable in the toshiba box.
Please reply me asap at [email protected].
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Computer starts normally in windows with a windows that is installed on a hard disk on that copmuter. In other words - windows is installed on an internal hard disk of a computer A. If you get it out and put in a computer B it wont work.
To have the things work:
1. First should set in BIOS boot up options first boot device CD/DVD, second OTHER/USB/EXTERNAL, third HDD
2. Should boot up from a CD and install windows on an external hard disk (in your case your 3TB Toshiba external HD)
3. Set in BIOS boot up options first boot device OTHER/USB/EXTERNAL, second internal hard disk e.g. HDD0, HDD1
Contact Iomega India: If you are looking for Iomega Customer Care Number and Service Center numbers in India then listed below is the information for your reference, you can contact the helpdesk for any queries you may have with regard to Iomega products you own.
Iomega has partnered with Neoteric in India who are the distributors of their Products in India, you can contact the below Customer Service Center numbers for any queries you have.
if you still can see files on the Hard disk from MAC, then the reason of being unabe to explore your file from MS windows is that your hard was initialized by MAC with a format that windows cannot read.
move your data from external hard disk to your MAC then format your hard disk from windows OS with FAT32 format .this format is readable on both MAC and WINDOWS
SEAGATE ('www.seagate.com') offers a one-year warranty.
Copy all your files (onto another disk, or onto DVD-writable disks),
and then exercise the warranty for SEAGATE to repair/replace it, at no cost to you.
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
The maximum size hard disk you can install in your Toshiba depends upon the BIOS. The BIOS can support a hard disk up to a certain capacity. Check the specification of your model Toshiba to see the maximum hard drive it can support.
An alternative -
You can use an external USB hard drive and connect it to your Toshiba and not be restricted by the BIOS. You can use USB hard drive 500 Mb to more than 1 Tb.
The other advantage of using an external USB hard drive is you do not need to install Windows, the device drivers and your programs on the new hard drive.
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