Good lock
Good unlock
If
your old code still remains in the unit, you will need to perform a
hard reset of the unit. To perform a hard reset of the unit, remove all
four batteries and leave them out for 1 hour. After the hour has
passed, you may re-enter the batteries.
United States of America Customer Service Contact Information
Call Us Toll Free: 800-422-4278 (Mon-Fri, 6:00am - 4:30pm PST)
http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx
Good luck, Elizabeth!
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