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there is a safety feature on the kirby that if there are no attachments on the front or the side it will not turn on. check and make sure your attachments are properly on the machine
Generic problem for all Vacuums How do you use and How do you use and what attachments for upholstery cleaning with the Heritage II I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Kirby has a spin brush that is round on the newer Kirby’s and it works on the suction from the vacuum and it fits on the end of the vacuum hose but it does not fit into corners very well or your can take some Kirby shampoo in the spray water bottle and use a kitchen scrub brush for the corners. Other wise you can use the actually Kirby Shampooer of which is very hard and unfriendly; the spin brush would be my selection. You can check with your local vacuum cleaner dealer in your area and also in the yellow pages. Also you can call the Kirby factory to see if they can direct you. The Kirby factory is listed below: http://kirby.comContact Us by Phone United States and Canada 1-800-494-8586 Between the hours of 8:00 am to 5:00 pm EST Monday thru Friday
Hi, everybody:
I see no one's given you a solution yet.
Well, I've searching online for Shampooer instructions and I found some at http://www.greatvacs.com/shampoo.shtml
As for the manual, I looked at kirby.com and found a #:
1-800-437-7170.
Hope those help.
Love in Christ, Passionatehearts
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