Geotrax is not working...new batteries in remote control...batteries go anywhere else?

get another remote or buy another unit; but at 50 bucks for the thing ain't worth spending money to fix it.

Tried smacking the train on the concrete, didn't work. Then I smacked one side, then the other, the wheels started turning like a charm. Getting the train set up for my 3 year old grandsons visit. One happy grandma right now.

from experience, is there hair wrapped up around the wheels? Otherwise, I would test the batteries. sorry not much more help on this.

According to the Instruction Manual it requires 6 AAA batteries, you will need a Phillips screwdriver to access the panel where you must replace it.
The remote controller and the engine need batteries.
Engine
• Locate the battery compartment on the back of the Engine. • Loosen the screws in the battery compartment door with a Phillips screwdriver. Lower the battery compartment door and insert three "AAA" (LR03) alkaline batteries. • Close the battery compartment door and tighten the screws with a Phillips screwdriver. Do not over-tighten. • If this product begins to operate erratically, you may need to reset the electronics. Remove the batteries and replace them in the toy.

Aha! I found this on another forum and it worked for me!

I had some luck using a trick I read on the yahoo geotrax group.
Make sure you have good batteries and hold the controller in the forward movement position. Then run the train forward repeatedly on a surface with friction (I used my pant leg). I got two old trains to work again, and I'm hoping to fix one more.

The theory is that this works because it uses a magnetic coupling instead of a direct drive.

It only took me one super gentle swipe across my leg! Better than smacking/bashing them because that can knock wires loose and stuff. Hope this helps everyone! :D

Yes! Thank you! Holding the remote in forward and running the train over and over worked! It took me a few tries, and finally I did it for about 30-40 seconds continuously, and it worked!!!! Thank you!!!

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets **** and hitting it will get it going. All three engines are working now.

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets stuck and hitting it will get it going. All three engines are working now.

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets stuck and hitting it will get it going. All three engines are working now.

I received my anywhere one week ago, the remote didn't work, reracking several times didn't help, I replaced the battery with minus to plus vv. and then put it in again properly, working flawlessly since. Logitech won't advise this method but it's worth trying.