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Posted on Jun 15, 2008
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Maytag washer mah5500 neptune spin cycle is not working correctly timer jumps ahead and back from 8 to 7 8 to 7 sometimes to 6 then back to 7 or 8.in spin test display isall over the place.clothes never spin out.also if you manually spin the drum you can hear water sloshing around.

  • 18 more comments 
  • hdeagle Jun 16, 2008

    the washer does spin but not fast enough to get all the water out of the clothes

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5 Answers

Anonymous

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  • Posted on Jun 16, 2008
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monk3ybidzness

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  • Posted on Jun 15, 2008
monk3ybidzness
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"if you manually spin the drum you can hear water sloshing around"

will not spin if there's a lot of water around.
chk the drain

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Anonymous

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  • Posted on Jun 15, 2008
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Hello hdeagle!!

Its a busted motor coupler which is making the spin cycle not to work!! You have to replace it !!

Cheers!!
Smilemaker

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  • Posted on Jun 15, 2008
Anonymous
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Motor problem. do u want ant instructions to repair it ur self

  • Anonymous Jun 15, 2008

    take help of any technical engineer if u need us to provide we can just reply.

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Anonymous

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  • Posted on Jun 15, 2008
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Hi,

f your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.


It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

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WE have a Maytag Neptune TL and it is stuck in the wash mode... as though the timer does not register to move on to rinse.

Katie,

I'm and owner that knows the machine very well. If you are someone has some basic skills you can repair the machine.

It will come down to how much down time you can tolerate.

What I think is the issue is that the Upper One-Way bearing is seized and when the machine enters into spin cycle of the selected wash cycle the washer can't spin the wash basket. The Control Board tries to enter the spin cycle over and over again. There is no software routine in the Control Board to sense this and the machine keeps trying execute the spin cycle of that wash cycle......Timer never counts down.....

Place that wash load in a Spin Only cycle. If my diagnosis is correct then the machine will do the same thing never count down on the LED display in the Spin Only cycle.

All these machine are ready for a Tub Seal replacement and I can direct most owners thru the process. The cost is in the area of $60 for Tub Seal, ****** O-Ring and Outer Tub bearings. If you need to replace the Clutch Pulley around $80 additional. If you are the original owner I'm sure you have been thru that.

Here is a link to replacing the Tub Seal and Outer Tub bearings. See if this is a direction you want to go. FAV6800A/FAV9800A Outer Tub bearing replacement

Here is a link to what I believe is your issue.........it just took me a long time to extract info from the owner on the failure. [FIXED] Maytag Neptune, Timer Problem

Maybe a FIXYA tech can jump in and add what they think might be the issue and a troubleshooting/repair path to follow.

You can make the machine last for a long time............way beyond the 3.5 yr. to 6 yr. point of most failures.........but each owner has to decide their course of action.

I go by dh1200s on most washer DIY forums including this forum.

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Maytag Neptune Washer, Model: MAH5500

The problem is with your door lock set.You may need to
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Maytag neptune MLG2000AWW does not turn off at end of spin cycle

d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine
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Maytag Neptun will not agitate or spin

Change your timer. or timer sensor. behind your knobs
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Follow up on Neptune Problem

You need to replace 2 parts here.The control board(located in timer panel)2.replace the wax motor.
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