Nmg55
Not all remote are compatible with all our receivers. Depending on the receiver and remote model numbers, if they are compatible you can readdress the remote to the receiver. I have provided a link for readdressing the remote to the receiver. I hope this helps.
Instructions on how to readdress the remote to the receiver:
http://www.dishnetwork.com/SupportSection/remote-setup
Remotes and receivers models:
222 -
21.0 IR / UHF Pro
222k
- 21.0 IR / UHF Pro
301 -
3.4 IR
311 -
3.4 IR
322 -
4.4 IR / UHF Pro
381 -
6.4 IR / UHF Pro
411 -
20.0 IR
501 -
6.4 IR / UHF Pro
508 -
6.4 IR / UHF Pro
510 -
6.4 IR / UHF Pro
512 -
6.4 IR / UHF Pro
522 -
6.4 IR / UHF Pro
612 -
21.0 IR / UHF Pro
622 -
21.0 IR / UHF Pro
625 -
6.4 IR / UHF Pro
722 -
21.0 IR / UHF Pro
722k
- 21.0 IR / UHF Pro
Ray Calo
DISH Network
Hello there my name is Kimberly Escobar with DISH Network. Just ran across your post and wanted to help you by providing information that may help with the issue you are having. If your remote control is not setting to SAT mode we may need to readdress the remote to the receiver. You can do this by entering the System info screen at the T.V were the receiver is located, towards the bottom you will see something that says primary remote address next to that you will have a white box with a number in it. To address the remote you need to press and hold the SAT button until all the other button light up in red then enter a number between 1-15 (different from the one already inside the white box) followed by the pound key (#) and record 3 times. The number inside the white box should change to the number you chose after this try your remote. you can find more information in our website just follow this link and it should provide you with more information on how to troubleshoot your remote control http://www.dishnetwork.com/SupportSection/remote-control If you have any additional questions or concerns please feel free to contact us directly at 1800-333-DISH thank you and hope this helps.
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