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Mine wouldn't connect and would tell me it was too full (even though I had plenty of space) and would shut down. I ran this utility, and it reinstalled the firmware and formatted the device, now it works perfectly.
I have found the easiest way to get music to my player is to treat it like a removable harddisk or regular thumbdrive. After you have the mp3 files ready that you wish to copy to the TH1702, plug the unit into your computer's usb port and it will show up as removable storage. Navigate your explorer or finder window to it and copy the mp3 folders over.
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