I have a HP photosmart C4280 all in one that has a paper jam. How do I open the printer and remove the Jam?

Hello Jodi,

HP disagrees with your "NO rear door"... assessment...

For your reading pleasure I am attaching YOUR
OWNERS MANUAL... Page 15:
HP C4280 Photosmart All in One Color Inkjet Basic Manual Clear Paper Jams

Look at the picture.

Hope this helps.

Carnac the Magnificent

If this has not been done yet. open up the top cover and remove the print cartridge and trays. You should then gain access to the internal parts and roller. Inspect for debris. Clean out the internal parts using isoprophyl alcohol. Let me know if this works.

Try this link...It may help.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00860153&product=3192753

As for the cartridge jam try resetting the printer. Open it up, make sure there is not jam. Move the carriage over if necessary, hit OK. Then turn the printer off. Go to your computer and remove any documents from the print queue. Then, with the computer still plugged into the printer, turn the printer on.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Some HP printers have a switch on the back of them that has to be reset, by opening and closing the "paper jam" door. If that doesn't work try cutting the power for a few seconds, and plug it back in.

there are a lot of paper sensor in it. i dont say buy new one , check sensors where they are and try to clean

What have you got to loose, get in there and try!

Does this help?

Here are directions with video on solving the paper jam error:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00860153&dlc=en&product=3192753

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.

On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.

The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.

Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.