Panasonic Digital Model KX-T723OE The key FWD/DND

What is the model of the PBX It is done on the PBX through the phone not on the phone

*then # program should switch the DND off

What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.

Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.

Carl

If you have not found an answer to this as yet just pick up intercom and enter 7100 at the phone. This will clear any DND. Now enter intercom 7105165. This will give a long tone and the DND/FWD lamp will flash showing Call forwarding active for VM.

What are the other phones? a 7730 is an analog PITS phone and requires 4 wires to make it work. If you connect it to a digital jack, the data lets it indicate key functions, but there is no voice, and that sounds like what you have. Try taking a 4 pin base cord and plugging directly into port 1 of the 816 and see if everything works. If it does, you have your answer.

In passing, the FWD/DND light will flash if there's a forward or DND condition on the phone. Dialing 7100# from the intercom will clear all FWD/DND conditions, as will pressing the button until nothing lights.

Your delephone reference doesn't mean anything to me.

Carl

Does your system use the FWD/DND option or is it the programming. I also need to know what kida system this is.

If it is for the TDA then you can (if you have access too)
Prog soft key below LCD ->
the press FWD/DND button ->
Down on the silver button about 3 times. Should see 53:FWD N/A Time then enter
Should see timer (sec) :xxx with your current time.
Press new time example 015 for 15 sec then press enter.

If that doesnt work let me know and I get you the other way.

PANASONIC KX-TG2740

Not knowing what the phone is connected to, the basic Panasonic command for cancelling FWD/DND is 7100/*7100.

As to the ringing, if your phone doesn't start ringing, please post the model number of the cabinet.

Carl

Don't laugh. Push the button and read the display. It will either unset DND or CF :-).

The 7100 command is part of the sequence to cancel those features on most phone systems and 790 or 79# will reset the extension. Of course it may be different if you have a TDA or TAW box (*7100) or a KX-T xxx10 system.

Carl

FWD/DND is programmed in the system, not the phone. When you figure out what system you have, post again.

Carl