We have Siemens Gigaset A-490 handset. We are 40 intercom lines in our firm, but i don't know how to transfer a received call to another extension?

Is this connected by POTS or SIP?

To register the Gigaset handset, you need to have the handset near the base. Press and hold the Register/Paging button on the base for 3+ seconds (it's hidden by the handset when on the base). A shorter press of the button will activate the Paging feature. Then within 60 seconds of pressing the Register button on the base, press Menu and select Settings. Press OK and go to Handset. Press OK and then select Register HS. Enter the base PIN (default is 0000) and then press OK. (Use the up/down arrows to navigate the menus.) You will see Registering flash on the display of the handset for approximately 1 minute while the registration is processed.

The manual for the Gigaset A490 is available here: http://gigaset.com/medias/sys_master/A31008-M2200-R301-2-3S19_en-fr-es_USA_CAN.pdf . If you need it in another language (or country), start here: http://gigaset.com/hq/en/product/GIGASETA490.html?tab=manuals .

I hope this helps.

Cindy Wells

i couldnt find a link to your owners manual, but, if you go into the menu in your phone and scroll down to "register handset" that should work

I had the same problem before. I found the answer by reading the Appendix C: Base Station Menu Tree in the munual.

If you don’t have the manual, here is the link:
http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000027395.pdf

Go to System Settings/Automatic Line Select/Base Intercom 1-8, select the Manual Line Select. After this setting, when you use the handset to make the call, handset will prompt you to select the line.

Try DeRegistering and ReRegistering the handset:
From the base system:

• Press Menu
• Scroll to System Settings - press select
• Enter System PIN - press select (default pin is 0000)
• Scroll to Mobile Deregustration - press ok
• Scroll to the corresponding intercom # - press select

Then turn on Handset:

• Please Register will be displayed - press ok or Register
• Enter System PIN - press ok

At Base:

• Press Menu
• Scroll to System Settings - press select
• Enter System PIN - press select

Back to the Handset:

• When Select Intercom Number is displayed, select the number - press ok

Hope this helps!

You did get spiked from the power company, and your system needs repair. Go to www.cordlessrepair.com for help.

If you had a storm, and the only handset that works shows line in use, then your base has gone bad and needs repair. The reason the phones are flashing base 1 or something to that effect is because they don't see the base anymore, which typically means no phones will see your base, so its odd that one phone is actually seeing the base. Either way, you can try re-registering the phones to the base, but if you get the line in use after they register (if they will register), then your base is bad. If they won't register, your base is bad. For additional assistance you can go to www.cordlessrepair.com

If you're trying to get 5 handsets to work with one base, it won't work. The 4215 can only handle 4 handsets, the base handset plus 3.

When I had to replace the base of my 4 handset system, the base handset still worked. Therefore I had an extra handset which couldn't be used. So I decided to buy another base. Now I have 6 handsets which can be grouped 4,2 or 3,3.

Hello, Almost never is it the handset that is bad when those symptoms occur. It sounds as if your base has gotten hit by a power surge and won't boot (the handset now can't "talk to" the base and its always searching for it). Most people report this after a storm has passed through their area. You can try re-registering the handset to the base, but unfortunately it probably won't work, sorry. You can order the base only and register your handset to the replacement base when you get it. To order a replacement base using google, search for Siemens Cordless Repair and click the first non sponsored link. Good Luck

Hello, Yes this happens when you add a additional handset to the system when all the intercom numbers are full. When registering a new handset, it "kicks out" on of the other handsets when it registers. The only way to correct that problem is to default your base and register each handset again, one by one. You won't lose your handset settings, but you will lose your messages and greetings, so check them before doing so. To default your unit, get all your handsets and go to your base. Unplug the power from your base. Hold down the page/registration key on the bottom of the base and keep it held down while you apply power to the base. After applying power, keeping the button down, count to 20. Then release the button and get each handset. Register each handset, and they will number themselves 1 through 4. If you need additional assistance, service or need to purchase another handset or base (you can register each handset to up to four bases to increase your range, this is unique feature in the cordless industry), you can go to www.cordlessrepair.com for all your Siemens cordless needs. Good Luck ! Let us know how it goes, we have a testimonial page on the website for people to leave comments on the technical tips or assistance they receive from our technicians.