I have a brand new Brother CS-6000i. The first time I sewed on it 1) Filling the bobbin with thread: The machine stopped before the bobbin was full, like it was jammed. The bobbin only looked to be about 2/3 full. 2) The tension seems to be the same no matter where I set the tension dial. I tried resetting the tension because of #3. 3) The upper thread breaks every time I take my sewing out of the machine. The upper thread is so tight that I cannot pull the project away from the machine without the thread breaking. (This is the major problem.) Also when threading the machine, it looks as if the needle is going to break when I try to pull the thread to the back of the machine after threading the needle. The thread just doesn't seem to want to pull through the needle manually, yet it appears to sew fine. 4 )I can't seem to figure out the automatic threader.

indicates that the needle thread tension is not tight enough
make sure that there is thread in the bobbin

Follow the instructions below if you receive the error message "E6"
1. Check if the machine rattles and stops as soon as the sewing starts
- Upper thread could be tangled or threaded incorrectly
- Check that the thread take-up lever is threaded

- Raise the presser foot to raise the needle to its highest position and re-thread the machine
2. Remove the bobbin and bobbin case
- Clean any lint or loose threads

- Install the bobbin case so that the projection on it aligns with the spring and install the bobbin into the bobbin case

3. The needle could be bent
- Check that the needle does not hit the needle plate
- Replace the needle if necessary
- Make sure the flat side is facing the back
If the problem persists, your machine may require service.
If the machine is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.
If the machine is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx
https://help.brother-usa.com/app/answers/detail/a_id/54048/~/error-message-e6

Frequently Asked Questions

FAQs Troubleshooting CS 6000 6000b 6000t 6000i United States Brother

E6 ERROR

...

Yes, Brother has a free download, Go to this site:http://www.generalmanual.com/Home-Sewing-Embroidery-Machines/Brother-CS-6000i-Sewing-Machine.htm and you should have what you need. You also might have the bobbin pushed to the right, in the wind position. Is so, push bobbin to the left and all should be fine.

The motor locked up because the thread is tangled.
Solution:
Remove the tangled thread before continuing the operation.
Clean the bobbin case to remove the tangled thread.
After cleaning the bobbin case, insert the bobbin case properly.
If the needle is bent or broken, replace the needle.
Then, thread the upper thread properly, and continue the operation.

try these 2 websites
sewingpartsonline.com
sewvacdoctor.com

Good day!

please try this simple tips:

Good day!

A sewing machine operator can often help themselves when their machine does not operate properly.
Here are some simple instructions, which if properly used can save time and mechanics service calls.
TROUBLE;UPPER THREAD KEEPS BREAKING;
This could be trouble;================Do this;
1.Top tension to tight================loosen tension 1 turn
2.Machine improperly threaded=========check threading
3.Thread twisted on guide post========"
4.Thread twisted out of tension======="
5.Take up spring bent or broken=======Check action of spring
6.Thread jumped off pull off finger===Check threading
7.Needle bent or burred===============new needle
8.Bad cone of thread==================try another cone
TROUBLE;LOWER THREAD KEEPS BREAKING;
1.Bobbin tensionspring to tight=======Loosen tension slightly
2.Bobbin threaded wrong===============check threading
3.Bobbin wound to tight or uneven=====try new bobbin
4.lint or thread on bobbin case=======clean inside case
5.Lint or thread inside hook==========clean inside hook
6.Bobbin case nicked bent or burred===check/change case
TROUBLE;MACHINE STARTED SKIPPING STITCHES;
1.Needle bent or burred===============change
2.Needle set in crooked===============Check
3.Thread jumped off take up spring====check threading
4.Thread jumped off pull off finger===check threading
TROUBLE STITCHES SHOWING LOOPS;
1.Forming loops on top of cloth=======Tighten bobbin tension
======================================or loosen top tension.
2.forming loops on bottom of cloth====Tighten top tension
3.Bobbin placed in case incorrectly===remove and replace
4.Bobbin thread slipped from under====check threading of
tension===============================bobbin case
5.Lint or thread in top tension=======clean between tension discs


Thank you and good luck.

What kind of thread are you trying to use? Is it a decent fresh thread? If, it is old, throw it out and buy some fresh quality thread. Usually, cheap thread is the problem.

Check list:

1 - Flat side of the needle is facing the back of the machine.

2 - Threaded machine with the presser foot up - always.

3 - Bobbin thread is feeding from the spool in the correct direction and through the proper guides.

Lower and raise the threaded needle, holding onto the end of the thread.

If this does not pull the bobbin thread up, the timing may need adjusting.

There is a graphic for doing this as sewusa.com or take it into the dealer for service.

Sounds like the bobbin thread is not inside the tension on the bobbin case. This normally happens when the bobbin is upside down. Insert the bobbin and pull on the thread.The bobbin should turn counter clockwise.
sewman7