Only 6 months, have to defrost. - GE 14.8 cu. ft. General Electric Chest Freezer FCM15PUWW

just turn the power off

Nothing to fix normal temps for a self defroster.

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

REPLACE THE DEFROST ELEMENT IN THE FREEZER SECTION, WILL BE AS NEW AFTER THAT. REGARDS RUSS

as its a chest freezer you have no auto defrost,so you must do it your self.make sure all food is wrapped/heat sealed bags.to stop moisture/frost from building up.use a freezer thermometer to set at
-18C and do not over fill,if you live in a high humidity area then every other month is about right.DO NOT DEFROST WITH STEAM OR HOT AIR.USE CAR DE ICER .then dry thoroughly.

Your tech doesn't have the issue completely fixed. You have a defrost issue and defrosting manually is just the start to resolving your issue. You have to diagnose why it fails to defrost. You have a heater, control thermostat,frost sensor, etc. to check for a failure after defrosting it. Get someone that knows how to complete the job right!

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Hi!

Thanks for using FixYa. First of all please check that there is air flow in the upper vent baffle in the fridge section which is located behind the crispers. If there is no air flow at the vent baffle in the upper fridge section then this is the cause of the issue you’re facing with. The evaporator fan pushes the air through ducting into the refrigerator from the freezer and if there is any material obstructing it then clear it.

If still the problem persists then you need to check the following things:

The defrost circuit contains defrost timer, defrost heater(s) and defrost thermostat. Defrost timer failure will not put power to the circuit. Defrost heater failure will fail to defrost when the timer applies power. Defrost thermostat must be closed for defrost to take place. First locate the timer, rotate the clutch head screw clockwise slowly until one distinct click is heard. Now the timer will be set in defrost mode and defrost should complete within 30 minutes or less after which the refrigeration should start cooling again. If defrost takes place and it does not go back to cooling automatically turn the screw once again until you hear the second click, unit will start. Replace the timer. If defrost does not take place in the time frame above and the unit restarts in cooling test the defrost heaters. From the heater(s) follow the wires from each end to where they plug into the circuit. Unplug them and test through the heaters with an ohm meter. You should get a reading if they are good, if no reading then you need to replace the heater(s). If you get a reading on the heater(s) then you need to replace the defrost thermostat.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Replace the defrost heater and defrost thermostat in the freezer section.

the defrost pan is located under the frig. if there is a cover at the bottom on the front remove it and the pan should slide out

It might be the timer motor, if it doesn't run. neither does the timer. Easily replaceable and cheap. good luck. John

you have a defrost problem its either a defrost timer a defrost thermostat or defrost heater one of those parts has failed if you reply with the model number from the serial plate it should be in the refrigerator section i can help more