Perform a
Factory Reset Turn the printer power
switch OFF on the right side of the printer. Check that the front cover is
closed. Turn the printer power
switch ON while holding down the GO button until the Toner,
Drum, and Paper LEDs are lit. Release the GO
button. All LEDs will be off. Press the GO
button 8 times. The Ready LED will flash briefly while the printer is reset.
After the printer is reset the Ready LED will be lit. Print a Test
Print Page Print the Print Settings
by pressing the GO button three times. - If the Print Settings
pages do not print, check for alarm lights on the printer. Clear the printer
error before trying to print again. - If the Print Settings
pages print, the problem is isolated to printing from your computer. Verify the
printer cable connects from the back of the computer directly to the printer. If
the cable has become disconnected, loose, or connects through another device,
the printer may not be able to print. Check the
Printer Driver Properties Follow the instructions
below based on the operating system installed on your computer. Windows
7: Click on the
Windows icon => Control Panel => View Devices and
Printers. Right mouse click the
Brother printer. Left click See What's Printing. The print queue will
open. If print jobs are listed in the printer queue, click Printer (at
the top of the window) and click Cancel All Documents to delete the
pending print jobs. Click Yes to confirm deleting the print
jobs. Click Printer at
the top of the window again. Make sure that Pause Printing and Use Printer
Offline are not check marked. If either setting is marked, click on the check
mark to remove it. Click Properties
from this Printer menu list. Click the Ports
tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB
is using a USB cable). Remember to click Apply if you select another
port. Click the
General tab and Print Test Page button. The Windows test page
should now print. - If the Windows test page
prints, try printing from a program. Click on the
Windows icon => Control Panel => Printers or under
Hardware and Sound click Printer. Right mouse click the
Brother printer. Select Run as administrator and left click Open. The
print queue will open. If print jobs are listed in the printer queue, click
Printer (at the top of the window) and click Cancel All Documents
to delete the pending print jobs. Click Yes to confirm deleting the print
jobs. Click Printer at
the top of the window again. Make sure that Pause Printing and Use Printer
Offline are not check marked. If either setting is marked, click on the check
mark to remove it. Click Properties
from this Printer menu list. Click the Ports
tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB
is using a USB cable). Remember to click Apply if you select another
port. Click the
General tab and Print Test Page button. The Windows test page
should now print. If the Windows test page
prints, try printing from a program. 1. For Windows XP
Professional, click on Start => Printers and Faxes. For Windows XP Home
Edition, click on Start => Control Panel =>Printers and
other hardware => Printer and Faxes. For Windows 2000, click
Start => Settings => Printers. 2. Double-click the
Brother printer to open the print queue. If print jobs are listed in the printer
queue, click Printer (at the top of the window) and click Cancel All
Documents to delete the pending print jobs. Click Yes to confirm
deleting the print jobs. 3. Click Printer at
the top of the window again. Make sure that Pause Printing and Use Printer
Offline are not check marked. If either setting is marked, click on the check
mark to remove it. 4. Click Properties
from this Printer menu list. 5. Click the Ports
tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB
is using a USB cable). Remember to click Apply if you select another
port. 6. Click the
General tab and Print Test Page button. The Windows test page
should now print. - If the Windows test page
prints, try printing from a program.
Windows
Vista:
Windows XP and
2000:
Try clearing the print que and restart the print spooler. To learn how to do that click the link below:
https://youtu.be/CpWjvJ1J9z4
If you need further help, I’m available over the phone at https://www.6ya.com/expert/josh_8e641fe76e154b02
The Ready (green) and Error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.
a. Error light (red)
b. Ready light (green)
To fix the NON EXISTANT paper jam:
Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red.
Take out paper tray
Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
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