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Go to Account overview > My digital phone > Check or manage voicemail & features.On the Voicemail Settings tab, scroll to General Preferences and select Set Number Of Rings Before Voicemail.Choose a setting ranging from 1 ring (6 seconds) to 6 rings (36 seconds).Select Save.
you can set up Voicemail and then record voicemail message by following these steps:
1. Tap on Phone > Voicemail;
2. Usually, you will be guided to automated voicemail system and you can simply follow voice prompt to set up Voicemail. If not, you have to follow these steps:
a. Click "Set Up Now". You will be required to enter password. Tap password and then click "Done". Re-tap again and click "Done". Please keep in mind that password should be between 4-6 digits in length.
b. Click "Custom" to record voicemail. Activate "Record" to start recording and tap "Stop" to finish recording voicemail. After you finish recording voicemail, tap on "Save".
To record voicemail on iPhone, you have to first set up Voicemail and then record voicemail message by following these steps:
1. Tap on Phone > Voicemail;
2. Usually, you will be guided to automated voicemail system and you can simply follow voice prompt to set up Voicemail. If not, you have to follow these steps:
a. Click "Set Up Now". You will be required to enter password. Tap password and then click "Done". Re-tap again and click "Done". Please keep in mind that password should be between 4-6 digits in length.
b. Click "Custom" to record voicemail. Activate "Record" to start recording and tap "Stop" to finish recording voicemail. After you finish recording voicemail, tap on "Save".
This depends what voicemail you have, SVM OR TVM. and you need to know what group rings in each mode
SVM
day *47 (voicemail extension number) (PIN number) *38801 record STORE
NIGHT *47 (voicemail extension number) (PIN number) *38811 record STORE
TVM voicemail extension number (500 or 200) #6* (ringing group number) option 3 then 1 then 1 follow the prompts
Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.
Ok, well I can explain most of the programming template, but I cannot give you the exact buttons to push since each phone IS programmed differently.
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail (record this number) and then RLS
-> now I need you to dial FEATURE 0 on your set, and press the Intercom key to ensure the extension of your set you want to change and then hit RLS.
To get into programming press FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4 Now you will see 3 arrows on your LCD <- Heading Enter-> <- Back Next-> -> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change.
-> you should now see the extension of the set and the name that is associated with it, press Enter (the top right arrow key) again
-> now you will see LINE ACCESS and press Next (the bottom right arrow) -> then you will see CAPABILITIES and press Enter. now you will see FWD NO ANSWER and press Enter, and put in the DN of the voicemail you saw with the Feature 985 -> hit Next for the number of rings you want to ring at the set before going to voicemail. -> hit next and you can now RLS to back out of programming.
Voila, that set once called will now goto voicemail.
-OR-
You can get the receptionist to dial FEATURE 9 8 6 and the extension to transfer directly to someone's voicemail.
the voicemail ring count has to be setup on your phone line thru your voicemail menu,and has nothing to do with the answering machine. if you don't want the answering machine to pickup, just shut it off. follow the prompt's for your voicemail settings, there you'll be able to set the amount of rings you want.
hope this helps.
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Change the DTMF found in phone settings (Initial Set-up) to either short or long. When this is set to off, the voicemail cannot pick up the numbers you type.
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