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I can send faxes anywhere; no problem. When the printer attempts to receive a fax, it seems unable to shake hand, connect or whatever with the incoming call (?) I get the message fail to receive. The telephone line has a dial tone. I use one line for faxes, another for telephone. Everything else works. Print, scan, photocopy and "send fax". Any suggestions?
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I've seen this many times before, when a customer / account gets a new fax machine, or is using a different fax machine. All the other faxes go through without a hitch, except for these. If fax machines become a couple generations apart / 10 years, they won'
t communicate sufficiently enough to make the fax hand shake and the Fax fails to go through.
This means that an error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing) or the line speed drops to an unacceptable level.
Solutions
Check that the phone cord is plugged in correctly and is not cut, creased or damaged.
Make sure that the phone connection terminal box is not damaged and that the cable connecting to it is not damaged.
Try the fax at a different time when telephone line conditions have improved.
check the the phone line, The fax sinal need good clear. Surely,plug the phone-line is rigth line socket. If you do that all, the broblem is still happenning,need to change "relay" on moderm fax board.
I need help with my MFC 240 c Brother printer. I cannot send faxes or receive faxes. I do not know how to set the setting. Plus I lost my book that went with it.
Have you called your own fax line and just listened to the fax hand shake? might sound simple but I have called fax lines before and it just rang, or it was busy or static, if your not getting a clear fax hand shake, then it is the phone line, if there is no answer you may have turned your fax to manual receive mode, If you don't know how it should sound call a friends business fax line and listen to it. I have actually gone out to businesses that reported send or receive problems just to call the line and listen to a disconnect message, that would make it difficult to fax.
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