Polycom SoundPoint Pro SE-225 Logo

Related Topics:

Posted on Oct 29, 2010

How do I transfer a call from the Polycom SE-225 phone?

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Contributor 857 Answers
  • Posted on Oct 29, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Feb 26, 2010
Answers
857
Questions
0
Helped
291692
Points
51

Follow these steps :
1.1
Press the function (FCN) button on the handset while on a call and then press the number "2" button. This will place the call on hold and you will hear a dial tone.
2.2
Call the number or extension of which you want to transfer the call.
3.3
Push the FCN button on the keypad and then the number "2" button and immediately transfer the call. You do not need to wait for the other party to answer.

  • 1 more comment 
  • michael_t500 Oct 29, 2010

    There is no FCN button on the handset/keypad. Here are the phone buttons I have, from top left going left to right then down:
    row 1: speed dial - rear mic
    row 2: select - up volume arrow
    row 3: back - line 1 - line 2 - conf - down volume arrow
    row 4: 1 - 2 - 3
    row 5: flash - 4 - 5 - 6 - mute
    row 6: redial - 7 - 8 - 9 - headset
    row 7: hold - * - 0 - # - speaker

    Thanks,

    Mike

  • Anonymous Oct 29, 2010

    In that case you can go to the options menu when you go there you will have an option to transfer the call.

  • michael_t500 Oct 29, 2010

    apologies for being a complete fool, but how do I get to the options menu?

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Doesnt ring when call transfered

When the Polycom is on-hook (not in a call), use the volume rocker to change the volume of the ringer.
0helpful
1answer

I get a dialling tone on my Soundpoint Pro but just the numbers keys sound and it wont actaully make teh call

I'm assuming you already have a voip account set up. sounds like you've not set the dtmf tones to the correct setting, usually set to rfc2833 and/or sip info - set in audio to no.
0helpful
1answer

Polycom 225 SE. Can`t make a full duplex conference call.Always it works in simplex mode. Thanks. Edward

The 225 is full Duplex and I can't see any reason why it should not work. I can only suggest menu, system settings. restore default, and see if that changes anything.
What exactly is happening when you do a conference call?
Procom have a support section
manual here
http://support.polycom.com/PolycomService/support/cn/support/voice/soundpoint/soundpoint_pro_se225.html
support here
http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html
worth sending them the question they can only refuse to answer or try to charge you!
1helpful
1answer

Nokia2700c-2 kártyafüggetlenitése,magyarország.

CAN YOU HELP ME WITH THE POST CODE RESTRICTION NOKIA 2700C-2 IMEI 352019045981135
0helpful
1answer

Is there a way to transfer phone calls from this phone?????

yes, you should have a transfer button on the phone. click that then type the phones extension to which you which to transfer the call and hit transfer again
1helpful
1answer

I have no dial tone on my SE225 and have tested all the lines and PSU which are working. Is the phone faulty or is there some setting to adjust?

I have a polycom soundpoint pro SE-225. when i either pick up the hand set to make a call OR press the speaker button to make a call i get a dial tone for a few seconds, then the dial tone jumps up and gets real loud for a few seconds and then goes completely away and will not let me make any calls. Any ideas what the heck is wrong??
1helpful
1answer

Phone is very crackly

The handset cord needs replacing.
(The thin coiled cable that connects the hand set to the base).
1helpful
1answer

Transfering call to Polycom Soundstation 4000 on CME

What type of phone system do you have? Is the phone registering with the server?

It sounds like the phone is not registering with the server and the extension does not have voicemail. Need more details to diagnose.
0helpful
1answer

MWI doesn't work on Polycom SE-225

The issue isn't exactly resolved. This appears to be due to an incompatibility of the Polycom Se-225 on our Meridian 1 phone system. But Converse handsets with MWI work fine. I have a partial solution by disabling the lamp (LPD on class-of-service), while leaving MWA setting. This allows the interrupted dial-tone when the user lifts the handset.
Not finding what you are looking for?

271 views

Ask a Question

Usually answered in minutes!

Top Polycom Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Polycom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...