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Posted on Jun 10, 2008
Answered

Replace Transfer Roller

A message came up to replace the Transfer Roller on my Xerox Phaser 6250. I replaced it and the message still appeared. I ordered another Tranfer Roller thinking maybe the first could be damaged (ya never know). Inserted the second Transfer Roller and nothing. Next step I took was to replace the CTD Sensor which reads I'm assuming the amount of toner in the Transfer Roller. Still nothing. Is there a page reset button somewhere. I have gone throught the printer maintenance and have found nothing that will reset a count or anything. I'd appreciate the help. Thanks

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  • tellmeram Jan 11, 2009

    my 5110 dell printer needed transfer roller twice last year. Now it is asking again to replace. what do I do? Rama Prasad - [email protected]

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Craddmom

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  • Posted on Jun 11, 2008
Craddmom
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In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

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HELP me please. Phaser 6250 not accepting new transfer roller.
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