Question about Dell Computers & Internet

1 Answer

I have a dell latitude e6500 with a docking station for this model, and when my laptop is attatched to the docking station and perform a shutdown i recieve an error prompted that reads " the exception unknown software exception (0x40000015) occured in the application location 0x0042c53b click ok to terminate the program" QDL Service 2KDell.exe application error im looking all over the internet to find something to resolve this issue to no avail, if someone could give me some direction it would be incredibly grateful. thanks

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Dell Expert
  • 445 Answers

You might have to go to dell.com and down load the docking station drivers

Posted on Apr 24, 2019

Ad

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 2567 Answers

SOURCE: i have a dell latitude

I would suggest, as a first step, to have a look on what kind of errors and/or warnings you get in the System event log when you try to shut down your laptop while it is attached to the docking station. This could shed up some light on what is going on causing the error message you get.
If this did not help you solve the problem, feel free to drop me a note, & I will see what we could do towards resolving your problem. Thanks.

Posted on Oct 29, 2010

  • 11800 Answers

SOURCE: i have a dell latitude

This is a power management feature relating to the wireless. I have no idea why it's activated in your laptop, it's practically obsolete. Do a search for the exe and find out where (in what program's folder) it's located and uninstall the corresponding program.

Posted on Oct 29, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where is the wifi key on E6500 latitude


Hello,

You may refer to the user manual mentioned below to turn ON the wireless switch for your Dell Latitude E6500:

ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-e6500_setup%20guide_en-us.pdf

Page: 13 and 16

Hope this helps..

May 16, 2014 | Dell Latitude E6500 Laptop

1 Answer

Ush driver/touch senser


Andrew,
At the link below are the Latitude E6500 Drivers Downloads. Click the link below, choose your OS and then the drivers you need to download.
Latitude E6500 Drivers Download Page http://dell.to/1lDFBKO
Thank You,
Dell-Jesse
Dell Social Media and Communities

Mar 13, 2014 | Dell Latitude E6500 Laptop

1 Answer

I connect docking station and enabled docking hardware profile, after that when i boot no display Model Dell Latitude D 630


I believe your docking station profile is corrupted.....I suggest you to remove the existing one and allow system to recreate a new one by rebooting the computer.
1. Open System in Control Panel.
2. On the Hardware tab, click Hardware Profiles.
3. Under Available hardware profiles, Select Profile 1 (Current), and then click Delete.

Reboot the computer and test. It should work.

If that fails then you may want to try with different docking station.

Jan 16, 2011 | Dell Latitude D600 Notebook

1 Answer

Dell latitude D410 wont boot up when hooked to docking station can not use keyboard or mouse


Sounds like a compatibility issue between your Dell and the Docking station. I would say make sure the software for your docking station is installed properly, and update the software before connecting again.

Jul 10, 2010 | Dell Latitude D410 Notebook

1 Answer

Integrated WebCam


Hi there! Try downloading the Dell Dock from this website:

http://delldock.com/

It gives you cool features including webcam!!!

Hope it fixes it!!!

^_^

Jun 03, 2010 | Dell Latitude E6500 Laptop

1 Answer

Docking station


typically if it's a complete docking station, it uses your laptop power supply and provides power to your laptop and itself at the same time.

http://www.dell.com/downloads/global/products/latit/en/laptop_latitude_efamily_docking_accessories_brochure.pdf'

according to that brochure the dock is the E series.. and doesnt come with a manual

Dec 11, 2009 | Dell D/Dock Expansion Station Docking...

2 Answers

I have a Latitude D630 laptop and I recently purchased a docking station to use with it. I tried my laptop's PA12 Power adapter When I initially connected everything and placed the laptop on the dock an...


Try updating to BIOS to version A16 from http://support.dell.com Ensure you are not attached to the docking station when flashing the BIOS. Once updated, connect the 90W adapter to the docking station, connect your laptop to the dock, and power on using the docking station power button.

Nov 13, 2009 | Dell Docking Station for Latitude D600

Not finding what you are looking for?

Open Questions:

Computers & Internet Logo

Related Topics:

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Ekse

Level 3 Expert

13434 Answers

Clive
Clive

Level 3 Expert

4345 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...