HP LaserJet P4015N Printer Logo
Posted on Oct 28, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

P4015 printer discplay came 13.20.00 tam in tray 2 place tall problem

1 Answer

Doctor PC

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 7,733 Answers
  • Posted on Oct 28, 2010
Doctor PC
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Oct 01, 2010
Answers
7733
Questions
0
Helped
1863812
Points
21487

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I Fix HP Printer 50.9 Fuser Error online ?

Hello,
50.9 Fuser error message HP LaserJet P4014 P4015 P4515 If you are seeing the message 50.9 Fuser Error on your HP LaserJet P4014, P4015, P4015 series printer, you have either a failing fuser or the wrong model fuser installed in your printer. (The fuser is the consumable part in your printer which heats up and bonds toner to the paper. Usually the fuser gets replaced several times over the life of these printers.)
HP makes 2 different model fusers that look very similar -- the P4014/P4015/P4515 series fuser, and the M600 series fuser. Because of the similarities in appearance, sometimes the wrong fuser gets installed in the wrong model printer and triggers a 50.9 error.
The easiest way to check which model fuser you have installed is to pull the fuser out of the printer and look at the fuser's barcode. It is easy to remove the fuser on these models; if you don't know how to remove your fuser see the removal instructions farther down this page.
Once you have the fuser removed from the printer, look at the barcode as shown below to determine which model fuser you have installed. For the P4014, P4015, P4515 series printers the fuser part# should read RM1-4554 as shown in the picture below.
Either way, whether you have a failing fuser or an incorrect fuser on your LaserJet P4014, P4015, or P4515, you can purchase a quality replacement fuser in the maintenance kit for the P4014, P4015, P4515 series. Click here to view our selection of fusers/maintenance kits. Call us with any questions toll-free 866-352-7108 or local 608-831-2396.
Removal instructions: How to remove the fuser from the printer
Turn the printer off and unplug the power cord. The fuser might be hot if you have been using the printer. As a safety precaution wait 30 minutes for the fuser to cool before proceeding.
If a duplexer is installed, remove it from the back of the printer.
Next fold down the rear door.
Flex the plastic arm-hinge (circled in red below) on the left bottom of the door . This will release the tab which holds the plastic arm in place, and will free the door.
While grasping onto both sides of the fuser, push the blue levers upward and pull the fuser straight out.
After you order a replacement fuser and it arrives, you can install the fuser by inserting the fuser and aligning the left side first. Push the fuser firmly on the left side, then the right--listen for the sound of both blue levers clicking into place. If the fuser does not click into place you run the risk of wearing out both the fuser and the gears that drive the fuser prematurely. Re-install the plastic rear output bin and you are ready to print.
0helpful
1answer

Hp laserjet p4015 error 60.02

This is a motor lifter error for tray 2. Most times the issue is caused by a small spring which comes off the motor or the chasis where it attaches. See the attached page and look at item 3 as that is the spring. If it is ok, then you could try loosening the screw which secures the motor and then tighening it again. Do so with the tray removed. Attachments: icon_attachment.png 304522.pdf ‏119 KB
0helpful
1answer

Can i do a printer path test on a hp 4015 printer

Yes, go to menu, scroll to diagnoses,enter, scroll to paper path test, enter, scroll to number of pages select,select tray,select if duplex, select test print enter..
0helpful
1answer

My HP P4015 printers are not fusing properly, especially on envelopes.

Primary level:Do set as default settings, check.
In fuser modes increase the fuser temparature level 0 to +1,+2. check.
even not satisfied replace fuser assm.
0helpful
1answer

Manual feed isnt working. once tray 1 is open i thought it would automatically know i want to use manual feed.

Not necesarily so, it depends on how you have the printer configured. To test the MP tray, use the arrow keys to get to troubleshooting menu, press check, use arrow keys to get to paper path test, press check, set tray option to tray 1, then print test page. Printer should feed from MP tray. If it does, then the problem is that you do not have the printer set to print from MP tray first or you have the tray options set to exclusive which means that if your print job asks for tray 2 then printer will not print from MP tray unless you specify MP tray in the print options.
2helpful
1answer

My hp laserjet 4015 is displaying an error 50.3 after printing smarged copies

Thank you for contacting FixYa with your printer inquiry.

The 50.3 is a fuser Temperature error. If your pages have toner and image but are smudging or smearing you know the fuser is not heating and needs to be replaced.

If your printer is still under warranty contact HP Customer Care for warranty replacement of fuser part numbers: RM1-1082 for 110 volt, RM1-1083 for 220 volt. (888) 999-4747.

If your printer is out of warranty, suggest you purchase a maintenance kit part # CB388A HP maintenance kit for LaserJet P4014 P4015 P4515, includes other needed high wear parts.

Excellent Illustrations:

http://www.printertechs.com/tech/mkinst/P4015/mk-p4015-2fuser.php



Maintenance Kit Contents:

Contents

1. What is included in a LaserJet P4014 P4015 P4515 maintenance kit?

2. Fuser installation.

3. Transfer roller installation.

4. Cassette feed/pickup rollers.

5. Tray 1 (manual feed) pickup rollers/feed rollers.

6. Reset the maintenance count.



Please rate this solution and post a comment if you need additional assistance.

0helpful
1answer

Will not feed paper from tray 2., display reads paper jam have switched trays. inspected rollers. seems that feed roller on top is hanging up. remove tray and push lever on right side and roller comes...

see the position of feed roolers in tray 1 they didn't come out cross check them properly & set them in proper position also check the paper path from tray 2 may be sencor blocked or dirty check them.your problem will be resolved 100%
0helpful
1answer

Have a network hp 4015x printer and for the life of me I can't stop it from wanting to print to tray one. I have installed the lastest firmware and driver from HP. Any ideas?

unless in your printer preferences it's set to tray 1 -(manual feed), the problem could be that a clip or something is broken in tray 2 - seen that many times.
Not finding what you are looking for?

1,288 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...