DRIVEMEDICAL PHOENIX 3 WHEEL Just bought it and charged it for 10hours. When I put battery into scooter, all the battery lights come on- 2red 1yellow 2green.....so is it charged? are the connections loose? is that normal?

ck here...

https://www.monsterscooterparts.com/brands/drivemedical/models/phoenix-4

Best to you

Question edited for clarity and toss in some CAPS.
Question moved from Cameras to Make model category.

Check the breaker. Really though all secondhand mobility scooters should be dealer serviced before the new owner uses them.

https://www.manualslib.com/manual/735316/Drive-Medical-Phoenix-S35010.html?page=25

https://www.google.com/search?q=phoenix+3+s35015+will+not+move

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hi, it' is the charger leader that is faulty

Regards
Rob

www.gewizrepairs.co.uk

Change the batteries. It sounds like your batteries are not able to hold a full charge.

I would look at the freewheel lever. Disengage and then engage the freewheel and see if this corrects the problem. If not, you may have a bad freewheel switch.

Hi, is it possible for a picture of this ??? the reason being they used two diif versions so I want to be sure...

By the way you say you changed the batteries but what about the charger, are you 100% sure that working okay as in charging the batteries to a ideal voltage level around 27.5 DC ,max voltage should no more than 28.2 volts DC, this will give you a 100% usage of the batteries in question...

Regards
Rob

www.gewizrepairs.co.uk

look in the back of your manual for troubleshooting, are you getting any blinking lights or beeps

hi, there must be a short, first of all is it possible you got another set of bad batteries, are they new ? and how long are you charging them for , and it the charging showing that it , if for some reason the connection is bad depending on the charger can show fully charged when it fact they are not !!! check the charger socket to the batteries...

Regards
GeWiz.

Jade
This model Drive Phoenix 3 wheel is found for sale at pharmacies and is subject to floor model abuse.

Most common abuse is not recharging batterys and letting them sulfate thus
reducing life of of charge.

I have found that the foward and back-up levers have been bent
by people sitting and squeezing both levers at the same time. the resulting misshaping of the levers results in a very slow speed comand to the controller because of limitted movment of speed control. The result is that main control (turtle/hare) must be advanced to fast (hare) position to get scooter to move.

I have had success straightening levers by carefully bending them in opposite direction on my Phoenix 3W ( which was a clearence item with no warranty.)

The real (legal)solution is ordering a new lever having a technician
replace it so as not to void warranty.

Hope this helps....jth1939

Check this site to locate the controller for your scooter to determine what the lights mean: http://www.pgdt.com/scenter/diagnostics/diagvsi.html
Did you buy it new or secondhand? If it is new, it may be covered by warranty to have service done at no charge. Check your owner's manual for fault codes; contact the manufacturer if you are still having issues.