The same thing with me. This is my second rio forge that this has happened to. My husband also experienced the same thing with his. Don't know if I will buy this mp3 again.The same thing with me. This is my second rio forge that this has happened to. My husband also experienced the same thing with his. Don't know if I will buy this mp3 again.
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Go to the Rio website and run the latest software upgrade. The website has some other recommendations, but the only thing that has always worked for me was to run the software upgrade.
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https://www.instructionsmanuals.com > sites > files
PDF
In Player mode, press to enter Menu mode. In Menu mode, press to return to Player ... Follow these instructions to load Rio Music Manager onto your PC.
https://www.manualslib.com > ... > MP3 Player > S50
Playing Music 1 Connect the supplied ear- phones or optional head- phones into the MULTIFUNCTION port on top of the Rio player. 2 Turn the player ON. 3 Press ...
Mine wasn't recognising the player through the USB cable so I followed Mantraguy's instructions to reload the firmware. Make sure though that you hold down the menu key before you switch on the player. Then it shows upgrade and you can reload the firmware. Of course you will lose all the songs on the internal memory but if it isn't working anyway.
I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:
Windows only.... Please post if you are not using windows...
Open My Computer with your Rio plugged in. Right click on your Rio player and click on format. Leave the default values - if it asks you something then use your initiative. Then click on format. Then
when it has finished formatting go to your firmware (can be downloaded
from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112). Follow the instructions and then it should load the firmware onto your player. When it has done then your player should (in theory!) work properly.
Ok, Connect your MP3 player to your PC then if the computer recognize it then I recommend a "Firmware Update".
link to firmware update for Rio Sport S35S
Windows Version
http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSSeries_firmware_203.exe
Mac OS Version
http://www.digitalnetworksna.com/support/rio/downloads/RioS/RioSxx_firmware-mac_203.sitx
If it doesn't work. Then there is a hardware problem in your Rio, maybe the BIOS ROM went bad.
Good Luck
UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA
1. go to http://www.digitalnetworksna.com/support/r....asp?prodID=213 and download update 1.33
2. install update in C:\RioForge\Flash133
3. run RioForgeFlash_133.exe from C:\RioForge\Flash133
4. press Rio Forge menu button and turn the unit on. "upgrader" will appear on screen.
5. plug USB cable to RioForge.
6. click "next" on Rio Upgrade Wizard. Wizard will detect your player. Select and click "next". Upgrade will take place.
7. Unplug Rio Forge from USB and turn it on.
Voil?!
1.Connect to the computer and backup whatever music you have.
2.Go to my computer and figure out which drive your Rio is. Click on the drive.
3. Now you should see an Internal Drive icon. Right click and press format.
4. Now it should work fine, reload the music and enjoy.
The same thing with me. This is my second rio forge that this has happened to. My husband also experienced the same thing with his. Don't know if I will buy this mp3 again.
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