Hi ok first let me know the model number you will so it under the router (bottom)and is like this F5Dxxxxxx version Number xxxx, any way I can do it.
ok let we ned to do the first step:
To restore the router to factory default settings, please do the following:
1. Unplug the router's power supply
2. Press and hold the reset button on theback of the router
3. Keep the reset button depressed and, at the same time, plug the power supply back in
4. Keep the reset button depressed for another 10 seconds
5. Release the reset button
Do it tree times please so we are sure the reset is completed
After this router will go back to the normal and you cant continue with the initial configuration.
Alternatively manual setup, you may type "192.168.2.1" in to the browser address in Internet Explorer after that click enter and you will get access to the setup page of your router belkin and perform the setup manually.
Is you ned more assistance just let me know and also I will ned more info like ISP name Type of Laptop and operating system and your problem will be solved.
Dont forget rating my site. and Goof luck. let me know
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