Dishes on top rack on not getting clean on the outside e.g. the outside of an inverted cup is dirty and dirty water is collecting in depressions. There doesn't seem to be a mechanism to rinse the dishes from the top. Also water not hot on any cycle so probably need a heating element. Where can I purchase one near 85204 zip code

Check the jet holes on the sprayer arms. The outside holes usually plug first from calcification and centrifugal force causing only the center areas to clean. Remove these arms and shake out all of the "little white rocks" and then run the machine empty with a de-calcifying cleaner.

top rack is for small plates & cups not pots & pans as they may obstruct the rotating of the sprayer & foul the water from getting to all the items

Hi

If the top rack of the dishwasher doesn't get clean, check your appliance to see if you can fix the problem.
First check the spray Arms to make sure the holes in the spray arms are free and clear of debris. Your dishwasher should have several spray arms, including one at the bottom of the tub, one under the top rack, and possibly a third spray arm on the top of the tub. Sometimes food and mineral deposits can block holes in the spray arms, preventing water from spraying effectively. If this occurs, warm some white vinegar and pour it into a spray bottle. Spray the holes with the vinegar and dislodge debris with a toothpick or large safety pin.

Then check to see if your dishwasher has clogged filters. Filters generally cover the drain valve area to catch debris as the water drains from the dishwasher. Many dishwashers have maintenance-free filters, but your dishwasher may have filters that need cleaning. Read your owner's manual before you perform any filter maintenance to avoid damaging your dishwasher.

Check your water temperature to make sure it's hot enough. Water that is under 120 degrees Fahrenheit may not be hot enough to clean dishes effectively. Turn your kitchen hot water tap on and wait until the water warms up completely. Fill a cup and measure the water temperature with a kitchen thermometer. If the water is less than 120 degrees Fahrenheit, turn your water heater up to 120 degrees.

Load the top rack properly. Place cups and bowls upside down in the rack and don't nest dishes because this can prevent water from reaching dishes. Don't overload the top rack. Instead, position each item so the dirty areas of the dishes will receive full contact with water spraying up from the main spray arm located beneath the top rack. Prevent items from hanging below the top rack, which could prevent the spray arm from rotating.

Also check this link for more helpful info:-

http://www.ehow.com/info_7977311_top-dishwasher-not-getting-clean.html

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com

It sounds like you need to check the filters and clean them. It’s usually pretty simple to do but makes the dishwasher run like new. I think that it might be obstructed somewhere preventing it from being able to fully rinse the dishes. Is it draining all the water after the cycle has finished?

hello,

If your dishes are coming out of the dishwasher covered by a removable dirty film, your water may not be hot enough, or you could be using an inferior brand of automatic dishwashing detergent. If you have tested your hot water and find it is between 140 degrees and 160 degrees Fahrenheit, consider how long it takes for the hot water to reach the dirty dishes in the dishwasher. If the hot water has to travel a long distance to reach the dishwasher, chances are the water filling the dishwasher starts out cold. To alleviate this problem, run the hot water nearest to your dishwasher until the water coming out is hot. This will guarantee the water filling the dishwasher is as hot as it should be to properly clean dirty dishes.

To remove this type of film from dirty dishes, after running the dishes through a basic rinse cycle, set a bowl filled with a cup or two of white vinegar on the lowest rack of the dishwasher. Remove any metal pans or utensils, and with the vinegar on the bottom rack, wash the dishes as usual. Dirty dishes that were once covered in film should come out squeaky clean

thanks.

hello,

If your dishes are coming out of the dishwasher covered by a removable dirty film, your water may not be hot enough, or you could be using an inferior brand of automatic dishwashing detergent. If you have tested your hot water and find it is between 140 degrees and 160 degrees Fahrenheit, consider how long it takes for the hot water to reach the dirty dishes in the dishwasher. If the hot water has to travel a long distance to reach the dishwasher, chances are the water filling the dishwasher starts out cold. To alleviate this problem, run the hot water nearest to your dishwasher until the water coming out is hot. This will guarantee the water filling the dishwasher is as hot as it should be to properly clean dirty dishes.

To remove this type of film from dirty dishes, after running the dishes through a basic rinse cycle, set a bowl filled with a cup or two of white vinegar on the lowest rack of the dishwasher. Remove any metal pans or utensils, and with the vinegar on the bottom rack, wash the dishes as usual. Dirty dishes that were once covered in film should come out squeaky clean
hope this help?
thanks.

Check whether the top rack spray arm main hose sits firmly into the
machine. If there is a leak in this area water pressure may not develop.
Also check the water pump in the machine!

Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Hi and welcome to FixYa I am Kelly. One of the biggest causes of the symptom you describe is that there is a partial blockage of the drain. The blockage areas are most often in the "Air Gap" A device that looks like an inverted 5 oz Dixie cup on the back of the sink with no cone shape. Food particles collect in the very top of that and slow down the drain process. Because of that the dishwasher doesn't completely drain between cycles. So what you get is recycled previous cycle water in the rinse.

Other places where blockages occur are at the garbage disposal side inlet hole. And the last place is under the wash arm tower / mini riser in the pump impeller outlet area. To clean under the lower wash arm riser it requires diassembly and a good memory of how everything came apart / goes back together when your done cleaning.

replace the top spray arm and it should work ok again