Master Lock 5400d: Portable Select Access Key Storage Lock Logo

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ILLUSION X Posted on Oct 26, 2010
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I have a 5400D Master lock.I changed the default combanation and hung it on my closet door and approx. two months later it remains there because I forgot the combo.I called Master Lock and was told its impossible to open.Can you help? -Frank K Sr

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Stanley Runyon

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  • Expert 57 Answers
  • Posted on Jan 05, 2011
Stanley Runyon
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Master Lock would be thrilled to sell you a new lock. Run through the possible combinations, systematically, until you hit on the correct one. There are 10,000 of them. Shouldn't take any longer than a week.

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Related Questions:

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How to reset combination

To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination
7. Close the shutter door
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you will need to cut it off.or remove the door knob on the lockset.
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Can't unless it is a lock that allows this. You don't say it is such a lock so I tell you you cant.

If it is a lock with the ability to have the combo changed, do you have the key?

Thanks for your interest in FixYa.com
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You don't know the code or you aren't setting it correctly. If it is brand new, retry the default code.
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If you have the change key, you can insert into the lock and make a new combination. Only the Change Key witll allow you to change combination.
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Master lock 5400D lock box

Master lock offer a free replacement service for locks which develop a mechanical defect during normal use.
See their website here for further information -

http://www.masterlock.com/customerservice/

If the lock has been forced or tampered with to cause this problem, then a replacement is needed.

Hope this helps
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