I have a Blackberry 9000 which the Jabra Stone connected with and worked fine. I attempted to pair the stone with another phone however this failed. Now the Jabra Stone will not connect to the Blackberry. I have deleted the Jabra Stone from the Blackberry in an attempt to start again, but it does not find the device. When turning the Jabra Stone off, I am asked to enter the passkey "0000". When I habve done this, the screen on the Blackberry displays the following message"Unable to pair with Jabra Stone". Any solutions, this was an expensive peice of equipment.

Not sure if you have provided the correct model. You need to pair the headset with the corresponding mobile phone and then accept the calls.
Refer this table on the link and select the correct Jabra model and the mobile phone model and you will find the correct instructions.
Bluetooth Pairing Guide

now that is just plain silly

this is for the stone 1

http://www.jabra.com/sites/mobile/na-us/support/pages/pairingguide.aspx

this is for the stone 2

http://www.jabra.com/sites/mobile/na-us/support/pages/pairingguide.aspx

what phone are you trying to pair with the bluetooth headset?

the default codes for jabra headsets are 0000

Depending on the phone, Some phones need to be set to be visible so that Jabra can find it when it is ready to pair.
I would delete the paired entries on the phone and do a fresh pair to the phone.
Do let me know if you are able to do this or can chat and walk you thru.

Hi, Look for "Add new device". Hit OK.
the phone will search for a couple seconds. If your headset is in paring mode, it will show up on the phone either with the name of device or something like this [unknown headset] or [b2.c3.f4.56.a1] (called a MAC address).

Either way, select it, and hit OK.


The phone will now ask you for a "Pin" or "Passcode", which is a 4 digit number. Headsets will ALWAYS have 0000 (four zeros) as a pin or passcode. I have never encountered a headset with a different number as a passcode. I have been in wireless for 10 years, and still have not found a headset that has any different numbers.

Enter these four zeros and select "OK"


The headset and phone will connect to each other. The phone will display a message that will be something to the effect of:
"Connected to headset".


I've reviewed Bluetooth headsets before, and I would have to say that the Jabra STONE is one of the sleekest looking. Its shape is designed with minimalist simplicity, with a shape made for either the left or the right ear.

This shape goes onto a charger that is perfectly made to accept the Jabra STONE like a puzzle piece. This charger is probably what sets the STONE apart from most Bluetooth headsets, as it can charge the headset as the user goes. A green indicator means that it has enough charge for one full time or more. The red indicator means that it needs to be charged.

The STONE can be charged with an AC cord or USB connection. Once it is charged, there is a pairing indicator that made it simple to sync with my mobile phone. It has about 12 days (288 hours) of standby time and 8 hours of talk time.

I found that pairing the STONE with my phone was quite simple. In a matter of seconds, it was connected to my phone and I was making my first phone call on it.

The sound for the STONE is pretty good, with dual microphones and their trademarked Noise Blackout Extreme and crystal clear sound and voice with DSP.

One of the big features that I found is the touch sensitive volume control. In other words, there is no buttons for controlling the volume. I welcomed that, and most volume controls on Bluetooth headsets are really, really tiny buttons.

Other features include the ability to connect to two devices at a time, and it can stream music from an A2DP enabled mobile phone.

This is the problem that I had with the STONE. I found that there isn't really a "standby" indicator. I found that using it was a hit or miss situation. If I just pulled it out of the charger, it would sync with mobile it would work. When my phone rang later, and the headset was out of the stone cradle, and hitting the "connect" button didn't help. In short, I had to answer my phone. The Jabra STONE failed me, but I remember having similar awkward experiences when I first used other Bluetooth headsets.

The Jabra STONE comes with the headset, charger, 2 Eargels, a belt clip, AC charger, and a USB charger. You should be able to get it on Amazon for about $90 as the price to this writing.

First, put the headset into pairing mode. To do this, remove it from the Stone charger and press and hold the answer/end button until the lights flash four times slowly - this indicates that the unit is off. Then, press and hold the answer/end button again - you'll soon start to see lights flash - hold the button until the green light is on steady and the blue light is flashing. This is pairing mode. Now your Evo should be able to "find" the Stone to pair with it from within the Bluetooth menu on the phone.

On your phone, make sure bluetooth is turned on (settings, general).

While your phone is in discovery mode, turn your bluetooth device on and put it in discovery mode (usually you have to hold the power button for 7-10 seconds).

Your phone will find the device, and you will be prompted to enter the devises PIN number (often 0-0-0-0). Your phone should pair with the device then.

I am having same problem. Stone seems to be charging, but headset will no longer operate. Have used successfully for 5 months.

Just did it myself. Ensure the iPhone is discoverable and searching.

Switch the Stone off by squeezing down the control surface until it bliddle-omps.
Put it into pair mode by squeezing the thang again until the bluetooth light flashes. Keep squeezing.
Watch the iPhone - it will pair automatically - no password required.

Go to this site, and it will walk you through each step to connect your particular Jabra headset with your cellphone. Choose the headset, and then at the next page, choose your phone. Moving your mouse over each step will change the picture to what you should be seeing on your phone at each step.
http://jabra.pairx.co.uk/ Pls come back and let us know if this solved your problem.