Western Digital Caviar WD2500BB 250 GB Hard Drive Logo
Anonymous Posted on Oct 24, 2010

I have a WD2500 installed in an external drive enclosure connected to my comp. running XP. I have the jumper on cable select. It is connected via USB. When I turn the enclosure on, the drive spins up, and the icon in the system tray shows up like it should (for safely removing hardware). When I go into windows explorer, the drive does not show up. I have gone into device manager and updated the driver for this USB device, and it tells me that this device is running properly, but I am unable to access it via windows explorer. Please help.

  • Anonymous Oct 24, 2010

    Thanks for your very quick response mediastormer. I mistakingly forgot to mention that I had tried all the jumper settings and had no success.

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Jerry

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Please check if your HDD is visible in storage management. You must be logged on as Administrator or as a member of the Administrators group view and modify most properties and perform most computer-management tasks.

To start and use Computer Management on the local computer:

  1. Click Start, and then click Control Panel. Click Performance and Maintenance, click Administrative Tools, and then double-click Computer Management.

    The Computer Management window for the local computer is displayed. "Computer Management (Local)" is displayed at the root of the console tree.
  2. In the console tree, expand System Tools, Storage
Then check if your USB HDD is visible under one of next options. This is for windows XP.
If it will be presented there try to right click on this drive and format hard drive. Also please recheck your jumper position. This picture might be very useful I have a WD2500 installed in an external drive - c33351b.gif

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  • Posted on Oct 24, 2010
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The enclosure's instructions should explain the required settings; based on my experiences, the jumper usually should be set to Master.

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