Maytag Neptune MAH5500B Front Load Washer Logo
Anonymous Posted on Oct 24, 2010

My Maytag Neptune model MAH3000AWW will fill with water, but never spin. When the cycle is over, the clothes are sopping wet.

  • Anonymous Oct 24, 2010

    The belt looks fine. There is nothing in the drain. The machine also stays out of balance no matter how I adjust the legs. Could this have caused the problem?

  • Anonymous Oct 27, 2010

    This is a front loading washer so the door locks, not a lid to activate the agitator.

×

2 Answers

Oloyede Monsuru

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 1,468 Answers
  • Posted on Oct 24, 2010
Oloyede Monsuru
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Mar 07, 2010
Answers
1468
Questions
0
Helped
407739
Points
4011

Hello,

There are several reasons that a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

INSTRUCTION BELOW

  • A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.

  • 2 If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.
  • 3 Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.
  • 4 Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
  • 5 If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall

  • Thanks you and thanks for using fixya.

    Anonymous

    Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    • Master 8,619 Answers
    • Posted on Oct 24, 2010
    Anonymous
    Master
    Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Joined: Dec 27, 2008
    Answers
    8619
    Questions
    4
    Helped
    2150375
    Points
    26471

    Hi


    Thanks for using FixYa. Please check if some small clothes have been stuck in the water pump. If so, please take them out and clean it. If still the issue is not resolved, then it seems that the drive motor has gone bad if it fails to start after the water is filled up to the required level and if the motor is running but the agitator is not moving then it means that the drive motor belt is excessively worn. Please check and replace whichever gone bad. Check and remove any stuck debris from the drain hose and the drain. If it is clogged, clean it. Please do accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks

    Rylee

    Ad

    Add Your Answer

    ×

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    0helpful
    2answers

    My maytag neptune mah3000aww spins slowly then reverses, then spins slowly. will not reach regular spinning speed. What is the problem?

    it could be a balance problem. Most machines are programmed to abort fast spin if the drum is unbalanced. This can be caused by too much in there, or possible the contents have clumped together somehow. Try a spin cycle only with an empty machine and see if it reaches full spin
    0helpful
    1answer

    MAH3000AWW washer goes thru spin cycle but leaves the clothes really wet and is really noisy.

    had similiar problem , there was a piece of clothing stuck in a drain hose
    0helpful
    1answer

    Hi, my neptune washer will not spin clothes dry they come out sopping wet. can you help? thanks

    if there is water standing in your washer your pump is clogged clear it out and will correct the problem ; if there is no water in the machine when you complete the cycle but the clothes are wet it did not spin more than likely your door switch is probably bad replace it
    0helpful
    1answer

    MAH3000AWW Does not spin fast enough on spin cycle Clothes are still full of water when done.

    hi there ..sounds like your appliance is not spinning at all........(a) check if your drain pump is working correctly..(simply fill water and turn to drain)..(b) possiblity that the clutch drive mechanism is badly worn and needs replaced

    regards Sir Galahad
    0helpful
    1answer

    Maytag Neptune MAH6700AWW spins but not fast enough

    Too much laundry in your machine. Try a smaller load and see if you have the same problem
    0helpful
    1answer

    Maytag neptune washer MAH3000AWW

    order the wax motor kit and replace parts from the internet. there are plenty of videos how to do this. it does require minor soldering and a little mechanical aptittude.
    0helpful
    1answer

    Maytag neptune model number mah4000aww

    its your pump.get at it thru the back.it may be blocked or may have failed.a volt meter will tell you if its getting voltage.if so should drain,make sure on about spin setting to check.ive had to replace the pump on my neptune
    0helpful
    1answer

    Washer Not Spinning All Of The Water Out

    It's not supposed to. They all keep water in the drum after wash is finished. Was told by Maytag its to keep the balance of the spin cycle, like balancing a tire with lead weights.
    3helpful
    1answer

    How can i fix my washer myself?

    The washer will not ever completely drain according to Maytag. A certain amount of water stays in the outter tub for balancing the machine for final hyper-spin. However if the machine is not spinning all of the water out and your clothes come out sopping wet....read the long thread I typed out to another person earlier.....it's about 2-3 questions up on the same topic

    Not finding what you are looking for?

    168 views

    Ask a Question

    Usually answered in minutes!

    Top Maytag Washing Machines Experts

    ZJ Limited
    ZJ Limited

    Level 3 Expert

    17989 Answers

    Brad Brown

    Level 3 Expert

    19187 Answers

    john h

    Level 3 Expert

    29494 Answers

    Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...