Apple AirPort Extreme Base Station 802.11g/b Wireless Access Point Logo

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Posted on Sep 04, 2017
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External HD not recognized when using Airport Extreme and USB hub (Mac) - WD My Passport Essential (formatted for Mac ), on powered USB hub, connected to Airport Extreme is not recognized by my MacBook Pro. I want to use this set up for Time Machine back ups. Works fine when plugged directly into my laptop. The printer which is connected to the USB hub works. Suggestions?

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  • Apple Expert 24 Answers
  • Posted on Sep 18, 2017
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You need to call apple airport technical support number and take the suggestion from their for this
the number is+1(800)-726-0294

APPLE AIRPORT SUPPORT NUMBER 1 800 726 0294 APPLE AIRPORT TECHNICAL PHONE...

5 Related Answers

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Oct 09, 2008

SOURCE: Cant connect to internet with Airport Extreme 802.11n

An airport extreme is just a dunb Wireless Access Point. It could be that it has been mated to the Linksys router and is looking at a different set if IP addresses that are not coming from the etherent connection out of the wall.

If you know how to obtain network addresses on your computer, find out what you get from the wall jack and from the airport through the Linksys. You can try to reset and reconfigure the Airport, but if you are not familiar with the hardware, get someone who is to help you. The manual offers several tips and procedures to do this http://manuals.info.apple.com/en/AirPortExtremeBaseStationSetupGuide.pdf

Carl

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Anonymous

  • 371 Answers
  • Posted on Mar 27, 2009

SOURCE: Apple Extreme Network not picked up by Windows XP laptop.

it's a matter of who did what with whom and when they did it.

Vista came along when Apple and Microsoft had agreed to allow each other OS's to operate in each other's platforms with Intel performing the Core Duo marriage, but XP is the child from a previous generation when the two did not get along, though they knew of each other.

I know some actual marriages like that.

Didn't mean to be flippant, but XP is better than Vista in some respects and worse in this case.

Anonymous

  • 611 Answers
  • Posted on Apr 02, 2009

SOURCE: lost wireless connection

just complete that update in the device download it the from the website of the device and then uploaded it then you get it or ur firewall or any anti-virus is on the pls for few min off it after then on it

Anonymous

  • 8 Answers
  • Posted on May 30, 2009

SOURCE: Airport Extreme Bases Station not detectable with utility

This depends... Reaching them wirelessly may be unreliable for a number of reasons, so, I'll proceed on the assumption that you are attempting to test in the simplest lowest-variable situation:
First, make sure that you have the latest Airport Utility for your Mac.
Connect your Mac to the Airport via a single Category 5 (or 5e or 6) cable. Factory-reset the Airpot and then wake up the Mac. If the utility still can't discover your airport, it's probably time for a trip to your local Genius bar as you most likely have a hardware problem.
Lather, rinse, repeat for each of the two airports.

Anonymous

  • 1 Answer
  • Posted on Jun 23, 2009

SOURCE: airport extreme stopped, front light dead, back lights flash

Your airport just died, contact apple support and request a replacement.

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The WD My Passport 1TB won't work on Windows after I formatted it for Mac.

You need to reformat it on windows. Plug it up then find it on your computer and format.
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My Mac can't see my WD My Passport USB 3.0 it could, but now it can't I just get a flashing white LED

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Make sure the hard drive is formatted in the FAT32 file system. That is the only file system that Apple uses.
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Xp not recognizing my 250gb WD passport

The Western Digital My Passport line, besides the Essential Series, is originally formated for a Mac (in the HFS+ format) and as such cannot be read by Windows PCs. You can either get a program to read the External such as Macdrive, or format it to NTFS or FAT32; formats that are readable by Windows. I would recommend formatting it to NTFS, because you can only transfer up to 4 Gigabyte files to FAT32, while NTFS is nearly limitless.
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My mac won't recognize my wd hd anymore

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
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My MAC won't recognize my WD 80 GIg External HD

Some computers (especially Mac laptops) don't send enough power through the USB port to power a passport, so you need to get an extra power cord, one that combines 2 USB ports into one to get a little extra juice. Wish I could give you a website where you can buy that extra cord but I am currently looking for one myself at this moment in time.
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Mac My Passport Essential Hard Drive 320GB

This could be a formatting issue, a power issue, or, if you use a hub, it may be a latency issue as well.

Mac's, in general, do not recognize NTFS formatted hard drives. Check the drive properties to see how it is formatted. If this is the case, you can try to reformat the drive as FAT32 (using the MAC) and start over. Keep in mind that you may run into partition size limitations, depending on how current your computers are set up.

Some USB ports limit power to 400-500ma per port, the Passport Essential needs a bit more than 1000ma and won't work at all with these computers. Other USB ports/hubs limit the total power available for all devices combined... this is why, in your case, you can use one drive, but not both.

FYI, higher speed devices also tend to need shorter cables due to latency. (Light & electricity travels about 1 foot, or 30 cm, in a billionth of a second; this limits the size of high speed devices. In layman's terms, latency is the Brontosaurus effect, since the head takes a while to talk to the tail.)

To boost power, Western Digital recommends using a 22" USB 2.0 Power Booster Cable (WDCA029RNN) to combine the power of two USB ports into the one Passport Essential USB port--it is also a bit longer than the original 18 inch cable. For all EXCEPT the black Passport Essential drive, you may also the WD Passport™ Power Supply Adapter (WDPS021 for the US voltage version). See Western Digital knowledge base ID 1296 for more on this issue.

Hope this helps!
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