Question about KitchenAid K45SS Classic Stand Mixer

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Hello, My mixer will not change speeds. IT looks like the handle used to change the speeds is bent. do you konw where i can take my mixer in for repair? I am located in Desoto, Texas 75115 area.

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The phone number for Kitchen Aid Counter Top Appliances is
1-800-541-6390 8-8 EDT M-F and 12 - 5 p.m. Sat They should be able to give you a local authorized repair place.

Posted on Oct 22, 2010

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I have a Kitchen Aid k45ss that was dropped a few years ago. I works fine but the speed switch doesn't want to stay in the off position so we have to unplug it. I opened the unit and the switch...


When you said "the speed switch doesn't want to stay in the off position", you meant to
say "the speed switch in the OFF position does not turn OFF the mixer", or "the speed
switch physically cannot be moved to the OFF position"?

In any case, try to adjust the mixer speeds.
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Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
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2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
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Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
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6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
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