SOURCE: Samsung CLX-3160FN prints and copies fine but can't scan
This may be obvious, but there's a "scanner lock" on this machine. It ships locked, and you need to unlock it when you receive it. Look up under where the paper comes out when you print, and on the left there's a little green switch. Make sure it's pulled towards you (you can see it also through the glass on the scanner bed).
SOURCE: Samsung CLX 3170 scanner locked
Many scanners contain a scanning head lock to keep the scanning head from moving during shipping. This may still be still be in the lock position. All scanners are different but check the documentation on how to remove the head lock.
SOURCE: I want the samsung CLX-3170 Series user manual
you can find the manual here http://www.samsung.com/us/support/search/supportSearchResultView.do?group=&group_cd=&type=&type_cd=&subtype=&subtype_cd=&model_nm=CLX-3170FN&dType=D&mType=&model_cd=&menu=download&prd_ia_cd=&disp_nm=CLX-3170FN&isEqualsY=
SOURCE: Trying to set up the fax receiving service on our
download firmware upgrade from samsung website,have printer on and run firmware.takes 2 mins.if fails get liu/modem board replaced.common problem.
SOURCE: I have a samsung clx-3170 printer and want to scan
if scanner is available in this printer then you can scan the pdf document.
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