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Not sure about your particular valve, but most newer shower valves have an anti-scald limiter that stops the handle from turning too far to the hot water side. Check for a ring or a pin under the handle that can be set in different positions. It will need to be moved clockwise to allow the handle to rotate farther to hot.
Hope that helps. If you have trouble finding it, try looking up a diagram for the valve model.
You must have something in there gumming up works. Is the water on? Does the shut off work good? Is the cartridge in right? Are you sure it is the right cartridge? Can you see any gunk in the cartridge? Make sure the hole lines up when you turn it ccw, make a note of the position then turn it on, make another note, then take it out and check your positions with the holes. See if they line up. Check it out.
You may just have a piece of sediment lodged in the cartridge from when the water was shut off during installation. Carefully remove the cartridge and turn the water on to flush out any obstructions. re install the cartridge and test.
My husband is a plumber. He COMPLETELY agrees with u that u should get something else- of better quality. He says u get what u pay for! Price Pfister is not of the best quality! He recommends anything MOEN. They're great and rarely have problems! Good luck!
Replacing the cartridge should solve the problem, the balancing spool is stuck, replacing it will solve the problem. The valve should look like this http://www.moen.ca/shared/pdf/3170pt.pdf . I have unstuck the spools in the past, soaking it in white vinegar will help to remove build up.
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