That kind of damage isn't covered by any warranty, so unless you have accidental damage insurance then you have just two options: try to repair it yourself, or get an estimate for a professional repair.
Neither option is straightforward.
The DIY option is to use firm gentle pressure and probably a little bit of twisting to reseat the lens. This will only work if nothing has broken but has simply been dislodged. The downside is that if nothing has actually broken you have a major risk of doing so and at that point the camera becomes a write-off as a new lens assembly must be fitted by a professional and will cost more than just buying a new replacement camera. You'll likely be waiting around six weeks or so given the average turnaround time at camera repairers worldwide and the need to order spare parts.
Getting a professional repair is risky too. The repairer will take the safe option and assume that the lens assembly needs replacing until proven otherwise. The only way for the repairer to establish whether parts have just become dislodged or broken is by dismantling the camera, so you then incur the same labour costs as for a full lens replacement and these costs alone are likely to be more than the camera is worth. The repairer might offer to try the same "skilled brute force" method described for a DIY repair, but will not guarantee the outcome and likely not guarantee the repair. But it will be a far cheaper repair if it works and as it's a quick job the repairer may offer to do it immediately.
Given that this camera is a very cheap model and you can replace the camera with a new from
Amazon for just $129 US or around £70 from
UK suppliers, I'd recommend trying the DIY repair first and then if it fails to just harvest the battery and memory card and buy another camera. If you have accidental damage insurance it's probably not worth claiming on as most US policies will apply a $100 deductible and in the UK it will be around £50 depending upon the exact policy.
Sorry I can't be more positive, but the sad fact is that most budget to mid-price cameras simply aren't designed to be repaired. I hope that you've still found my reply to be of assistance and in return ask only that you return the favour by rating my answer.
×