This might be configuration problem. Some TV Audio and AUX Ports we have to manually select from remote. Please check the configuration settings or else please refer the TV manual for Audio settings.
Hope soon you will rectify the problem.,
Bye...
Check in your audio settings and make sure that the external speakers are OFF.
If they are OFF, is more likely a defective audio amplifier IC that will need to be replace or you could also have a loose connection in the speakers wiring inside the TV.
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