I had and solved this problem. First, this answer addresses only the congeal nature of Cascade and how to get it out. And you aren't going to like the answer. The easiest answer is to take the door apart and replace the bottle and you can't re-place the one you took off. You will need to order a few parts assuming that you can clean the bottle once you get it off. I did it without removing the bottle and it took hours. I used grass trimmer plastic wire and shoved it in the bottom tip of the bottle to break up the gel. I then used a long 'hemostat' to retrieve chunks from the large opening in the door. Imagine trying to grab one of these gelatin balls with a hemostat. It takes a careful touch. In between, I would pour hot water in and try to dissolve the gel. that didn't do much good. When I got a clean flow of water, i re-connected everything and purged the system per instructions a few times before putting things back together. This took hours beginning to end. And Cascade people at P&G tell me that it is from mixing two types of their product... one with enzymes and another with chlorine.... Who knows.
Hi,
The scum, film and white
residue problems have started since the reduction of
phosphates in dishwasher detergents.
Here is a tip that
will help you to solve the problem of films, residue, and scum in
your dishwasher.
Dishwasher
Residue and Film on Dishes
heatman101
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