Western Digital imicro IM35ST320SI 3.5 IDE HDD External Enclosure and WD250G SATA Hard Drive Logo

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Posted on Sep 09, 2017
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Have a western digital wd800 hdd Basically wont start up in computer it was in (was the master) Trying to get info off it with external enclosure (d-tour 3.5") and it wont do anything The other (old) hdd I have worked straight away (its a seagate) Have no pins in the cable select thing.... as far as I can work out it says single or master = no pins Is that correct?

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richie46

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  • Western Digital Master 12,962 Answers
  • Posted on Sep 09, 2017
richie46
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Joined: Nov 21, 2009
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Listen, if unit will also not work in external drive , chances are that the logic board on hard drive is toast. And if the cmos cannot recognize the drive the chances of you being able to get data off of the drive are very remote unless you use one of those expensive recovery services.

5 Related Answers

Beni S-P

arben pllana

  • 1006 Answers
  • Posted on Nov 02, 2007

SOURCE: Enclosures for Seagate ST910021AS

Just buy an external

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banosd

  • 2 Answers
  • Posted on Dec 11, 2008

SOURCE: My western digital external HDD 650GB freeze my computer during boot up

This happened to me too. My BIOS wanted to boot to this external drive and not the internal drive which has the OS on it. At startup, I had to enter the BIOS and change the boot order to boot to the internal drive first.

Anonymous

  • 8 Answers
  • Posted on Dec 15, 2008

SOURCE: My computer does not recognize

if u are using a external hard disk case with the normal hard disk
try connecting your hard disk with a new casing.
if it is made as a external hard disk change the cable .
because after a few time usage the cable will not be quite good as new.
After inserting the usb cable in your pc if it shows any warning
information, or any message just give me that too for exact solution

bnachos

bnachos

  • 38 Answers
  • Posted on Jan 28, 2009

SOURCE: Western Digital 250GB External Hard Drive not working

there are a couple of reasons for this. Likely the drive has not been setup in Windows. Hard drives need to setup in Disk Management. Disk Management can be found under Computer Management in the Control Panel. After you run Computer Management, expand the Storage tab and Disk Management is located there. At the bottom of the screen threre is a listing of all drives (hard and CD) located in or attached to system... You will see your new drive listed, but not active. Right click on the new drive in the bottom window and Windows will prompt you on how to configure the drive. You'll need to activate so Windows can assign a drive letter to the drive, partition and format. Once this is done, you will be able to see and use the drive under windows.

I've attached a link from Western Digital that provides their FAQ response to your issue.....

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1017&p_created=1055796499&p_sid=7R8631pj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTQsMTQmcF9wcm9kcz0yMjgsMTAxLDIxOSZwX2NhdHM9JnBfcHY9My4yMTkmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PXJlY29nbml6ZWQ*&p_li=&p_topview=1

You didn't mention what type of connection it uses (USB, etc). According to Western Digital, if you have a USB External Drive, you should get a prompt to install drivers by Windows when a new device is installed. Similar for Firewire device.... Did Windows "recognise" the new device by opening a New Device Found window? If not, try using a different USB port and/or ensure the USB port is enabled in WIndows.... The Quick Start guides for all models can also be found from the link provided above.

Anonymous

  • 744 Answers
  • Posted on Feb 09, 2009

SOURCE: 750GB Western Digital HDD won't turn on.

hi.. try to Remove the drive from it's external case, and try a different hard drive. If that works, your drive is the problem. If it still doesn't work, the USB to IDE interface is the issue.
Try mounting the original IDE drive internally, and see if you can read it there. If not, you'll need to send it to a data recovery center...

thank u


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Hi, The drive you are connecting to this USB enclosure can be set up as an auto select, master, or slave drive by changing the jumpers. Suggest to check your USB enclosure manual to see what is required for this device as to the configuration of the drive jumpers. Regards, Rongg
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I have the imicro 3.5"

the hdd enclose may be bad/faulty
try connecting the hard drive inside your computer doing away with the hdd enclosure
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It sounds like you may a defective external enclosure. what I'd first recommend doing is trying it on a different computer. If you get the same problem, try removing the hard drive from its enclosure and putting it into your PC/Mac/Whatever. if it registers in the BIOS, then the hard drive is fine, you'll just need a new enclosure. you can get them for fairly cheap at Newegg.com, but remember, its usually cheaper for a reason...

http://www.newegg.com/Store/SubCategory.aspx?SubCategory=92&name=External-Enclosures


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You need the following


http://cgi.ebay.co.uk/External-USB-2-0-2-5-SATA-HDD-Hard-Disk-Case-Enclosure_W0QQitemZ320419271720QQcmdZViewItemQQptZUK_Collectables_HardDriveEnclosures_RL?hash=item4a9a7a1428&_trksid=p3286.c0.m14



http://cgi.ebay.co.uk/3-5-IDE-Aluminum-Hard-Drive-HDD-HD-External-Enclosure_W0QQitemZ400070866376QQcmdZViewItemQQptZLH_DefaultDomain_3?hash=item5d2614f5c8&_trksid=p3286.c0.m14


http://cgi.ebay.co.uk/New-3-5-USB-2-0-External-Hard-Drive-Case-HDD-Enclosure_W0QQitemZ170377549189QQcmdZViewItemQQptZUK_Collectables_HardDriveEnclosures_RL?hash=item27ab4b1585&_trksid=p3286.c0.m14

Please note the links are an example only.

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hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 
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How do I Recover data from an old hard drive

This may sound silly, but does the external enclosure have power? You may have neglected to connect the required power adapter, or it may not be working properly. You might also have a problem with the enclosure's internal power or data cables. They are sometimes pretty flimsy, and sometimes they can go bad.

There's also the chance the drive itself is bad and isn't being detected as a result. Or the interface board in the external enclosure may have failed, and the drive is OK but the computer doesn't see it. If you are connecting to a desktop PC, you can try connecting the drive directly to the main board using an IDE cable and try accessing it that way. Just be sure to set the master/slave jumper accordingly if you do that.
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do you get a LED blinking ? is there power on the drive? Is the Activity LED blinking as well?
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