GE Profile Spacemaker Over-the-Range Microwave Logo

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Posted on May 01, 2017
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Hello, I have a GE Spacemaker 2.0 (JVM2070SK) and with an electronic touch panel. The unit is 3 years old, the panel lights up with all the options however, when you touch the screen nothing happens. Then after a few days, the panel will start working again for no reason. This has been happening for 2 months however now, the panel is unresponsive again but the panel is showing all the options. How can I take off the front panel to check if there is a loose connection or does any one else have any ideas in regards to what is causing the problem. Thanks

  • acmservice May 01, 2017

    Sometimes panels will have a single pad on the touch pad short out and the unit thinks your pressing a pad so it will not take any other input. Do you ever hear any beeping when you had not pushed any pads or see any numbers for options come up in the display without pushing any pads? if so it may be a bad touch panel. Sometimes those panels or, main circuit boards have been so expensive it has been better to replace the whole unit as thay have come down so much in cost. and get new warranty full factory warranties on a new unit

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1 Answer

William Miller

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  • GE Master 9,179 Answers
  • Posted on May 07, 2017
William Miller
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Joined: Sep 15, 2006
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This is a common problem, and they're often intermittent.

You'll need a new touch screen.

You can get complete details on all these 2070-series microwaves on my page here:
http://www.microwavecontrol.com/jvm2070.htm

- William E. Miller, AS-EET
[email protected]
http://www.microwavecontrol.com
Microwave Oven Control Panel Repair Nationwide
"Recycling by repairing since 1982"

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 18, 2008

SOURCE: JVM1650SH05 Intermittent won't heat

On many of these GE (by Samsung) and similar models, there were "underperforming" magnetrons that would fail, often causing other damage.

In many cases, these ovens also need to have the high voltage rectifier diode and/or stirrer replaced.

In rare cases, the cavity would be overheated and the whole oven would need to be replaced.

In some cases, a service center will have a stock of magnetrons, and they may be of the "underperforming" type instead of the newest version.

So a repairman may (knowingly or not) be replacing a failed magnetron with one that is destined to fail soon.

It may be an innocent mistake, or it may be a way of not having to deal with a bunch of bad stock parts that may cost him time or money.

And if you just go put them in ovens and bill GE for the part and your customer for the labor, you're making money.

There should be a 5-9 year warranty on the magnetron.

Details of this whole magnetron saga are in their bulletin here. Even if your model is not on the list, the same problem can occur, requiring a kit. The parts kit is similar to this one.

I would check that, then call contact GE to find a different local servicer if possible.

Whether you use that servicer or a different one, I would mention or show the bulletin to them even if your model is not affected. It may have similar trouble that needs to be addressed thoroughly.

You need a thorough, competent checkout.

GE Customer Service is here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 18, 2008

SOURCE: GE Spacemaker XL1800

Direct spraying of cleaners and steam from the cooktop can damage the controls.

Always spray any cleaner (non-ammonia only) on a soft cloth (not a paper towel which can scratch) and gently wipe the unit.

Always use the vent fan when cooking on the stove top to keep steam and grease out.

Otherwise, the cleaner or grease can get into the controls and lock it up or make it act odd.

If it does not dry out over time, it may need to be manually dried or blown out.

The keypad may be damaged or worn out, or control unit may be damaged.

At our site, we now have a video available showing how to remove a typical control panel assembly in under 5 minutes.

Then you can use a hair dryer (not too close) to help dry any moisture you see.

If it still isn't responding after that and a day's wait or so, it will probably need a new keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Oct 24, 2008

SOURCE: GE Spacemaker 1800 XL Power trip

I'm guessing that's JVM1870SDF04. While there's a chance it may be the magnetron, but I do suspect the high voltage transformer.

The magnetron would still be covered under warranty, but you would have to pay for the home visit ($75 avg) and the labor to replace the part ($90 avg).

The transformer is just over $100 here and about $165 direct from GE.

You can save about $75 in labor by taking it to the shop yourself and for their bench fee, you can get an estimate and find out if it;s the mag or the transformer.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

GE Customer Service is here and they can point you to your nearest GE-authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 6784 Answers
  • Posted on Jun 22, 2009

SOURCE: ge spacemaker runs but wont heat

Hi, there are three issues that will cause a no heat situation in a microwave. these issue are a failed Magnetron, busted cut-off fuse and, failed diode.

I recommend checking all these area that are located inside the microwave for faults.

The most common issue will be a failed Magnetron.

The diode and, fuse will be located on the noise filter assembly.

Anonymous

  • 832 Answers
  • Posted on Oct 07, 2009

SOURCE: door to GE spacemaker is loose. EWill only run if

Have the door of your microwave adjusted and screw is tight, so you won't be holding it.

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1answer

Touch pad/ no response Model JVM2070BH02 GE Profile Spacemaker 2.0

:) Luckily, these GE touch screen models can now be affordably repaired.

Full official details on the fix are at http://www.microwavecontrol.com/jvm2070.htm.

Let me know if you have other questions.

William Edward Miller
[email protected]
August 2016

NOTE: This information applies to ALL of the General Electric touch-screen models below:

CVM2072 SERIES

CVM2072SM1SS
CVM2072SM2SS
CVM2072SM3SS
CVM2072SM4SS

JVM2070 SERIES

JVM2070BH
JVM2070CH
JVM2070SH
JVM2070SK
JVM2070WH

JVM2070BH001
JVM2070BH002
JVM2070BH01
JVM2070BH02
JVM2070CH001
JVM2070CH002
JVM2070CH01
JVM2070CH02
JVM2070SH001
JVM2070SH002
JVM2070SH01
JVM2070SH02
JVM2070SK001
JVM2070SK002
JVM2070SK01
JVM2070SK02
JVM2070WH001
JVM2070WH002
JVM2070WH01
JVM2070WH02
JVM2071BH01
JVM2071BH001
JVM2071CH01
JVM2071CH001
JVM2071SH01
JVM2071SH001
JVM2071WH01
JVM2071WH001

PVM2070 SERIES

PVM2070DMBB
PVM2070DMCC
PVM2070DMWW

PVM2070DM1BB
PVM2070DM1CC
PVM2070DM1WW
PVM2070DM2BB
PVM2070DM2CC
PVM2070DM2WW
PVM2070DM3BB
PVM2070DM3CC
PVM2070DM3WW
PVM2070DM4BB
PVM2070DM4CC
PVM2070DM4WW
PVM2070SM1SS
PVM2070SM2SS
PVM2070SM3SS
PVM2070SM4SS

These models utilize one or more of the following part numbers:

WB07X10731
WB07X10732
WB07X10733
WB07X10972
WB07X10973
WB07X10974
WB07X11113
WB07X11131
WB07X11139
WB07X11143
WB07X11192
WB07X11194
WB07X11195
WB07X11196
WB07X11302
WB07X11303
WB07X11304
WB07X11305
WB07X11306

###
6helpful
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GE, Model# PVM2070SM1SS microwave - touch panel does not respond

GE has a special program, and your microwave is very likely a part of this program. Please contact GE consumer relations asap at 800-386-1215, at the prompt press 5. Our same microwave model has that problem. GE is replacing the entire microwave free of charge.
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My 3 1/2 year old ge spacemaker over the oven microwave with vent fan has stopped rotating inside.

Did the cooktop lights recently fail?

If so, then the problem is probably on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.
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Microwave oven just quit. Have checked fuse and plug. Have had no earlier problems. Do these ovens just ''wear out''? It is 8 years old. It is a GE Spacemaker. (November 2002) GE Spacemaker Serial...

yes they wear out. usally the first part to quit is the unit inside that creates the microwaves called the "magnetron" over time they will wear out, and so will the circuitry that runs the entire microwave, some will last 8 years like yours, some only a year or 2. 8 years is pretty good for the life of a microwave. but yea, its time to get yourself a new one. good luck to you
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Microwave won't turn on. Seems like it is not getting power. I checked breaker. I am looking for a fuse. You know where one is? It is a GE Spacemaker(2 yrs old) model # JVM1440WH04

  • Make sure that the microwave is plugged into a grounded outlet. It must be a 3-prong outlet.
  • Make sure the clock is set.
  • Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 seconds. Plug back in, or reset circuit breaker, and try reprogramming unit.
  • Check the house circuit breaker or fuse box. If the microwave is DEAD and there is no display and nothing works- the problem could be a blown fuse or tripped breaker.
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Spacemaker XL1400

Key panel (touch pad) shorted.

This code will occur if a shorted key panel is detected continuously over 60 seconds. Replace key panel (also called touch pad).
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Touch control failed on GE Spacemaker Microwave HVM1540

If you want to order a touch pad, (it has the micro computer built in it!) and fix it that way, you'll still have a 2-3 year old machine.
I would say it would be quicker and cheaper to buy a new one.
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F3?

Key panel (touch pad) shorted(f-3)

This code will occur if a shorted key panel is detected continuously over 60 seconds. Replace key panel (also called touch pad).
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Reset clock, ge spacemaker xl1800 times out after 2-3 seconds

There's a simple fix for this. Unplug the unit. Take off the top grill with 2 screws. Remove the 1 screw that holds the touch pad unit. Lift up on touchpad unit and lift out. Put a piece of aluminum foil inside a large zip lock bag and tape it to the back of the touchpad unit and reassemble. GE put the magnetron to close to the control board causing stray microwaves to interfere with the board. The foil shields it.
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Removal of GE Spacemaker Microwave oven

1. Unplug the microwave. The plug is probably in a receptacle that is in the cabinet above the microwave, or in the wall above the shelf that is above the microwave.

2. Remove the two (or three) screws that go straight down through the bottom of the cabinet, or the shelf, into the top of the microwave. Have help in holding the microwave when you do this, as the front of the microwave will be able to fall down when the screws are removed.

3. Allow the front of the microwave to rotate down a little, then lift the back of the unit up about 1/2" to 1". At this point, the microwave will be disconnected from the mounting plate on the wall, so you can move it forward and carry it away.
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