I have connected the Samsung T10 but it says there is a problem with the device and the drivers are not installed ? Help please!!!

Hi there,

Well you need to install the driver/software of your player into computer, install them from the cd comes with your player. If you don't have the cd then please follow the below link to download the driver/software -

http://www.samsung.com/uk/consumer/tv-audio-video/mp3-digital-audio/yp-t10/YP-T10JAB/XEU/index.idx?pagetype=prd_detail&tab=support

(First connect your player to computer and then install the driver/software after downloading. If your computer ask to restart then restart them)

Good Luck!!

Upgrade Methods
 If the product does not power on and shows any of the following symptoms, you may try the upgrade methods
in this chapter without having to disassemble the product:
- The product does not turn on when the power switch is pressed.
- The product powers on normally but no USB connection can be made.
- The product’s icons appear garbled or malfunction.
- Files are corrupted, or the product shows as a “removable storage” in Windows but cannot be accessed.

Firmware Upgrade Method
1. Download the firmware upgrade file to a folder and decompress it.
2. Check the contents of the folder that was decompressed.
3. Connect the YP-T10 to the PC.
4. Open the Removable Disk folder of the YP-T10.
5. Select the installation file in the folder that was decompressed,
and then copy the upgrade files to the Removable Disk folder
of the YP-T10.
6. Perform “Safely Remove Hardware”, and then disconnect the
device from the PC.
7. When power on YP-T10, power off after
“Image Upgrading...”, “AUI Upgrading...”
8. Power on again. After “Font Upgrading...”,
“Image Upgrading...”, “AUI Upgrading...” set will be power
off.
9. After the upgrade, go to “Menu” → “ettings”→ “ystem”→
“Firmware” and check the version.
 If the battery power is low, the upgrade will not start. In this
case, you need to connect a USB or charging cord for the
upgrade to start.

go to my computer> properties>hardware > device manager >universal bus driver>right click on it> update driver>
then1 
1.yes this time only> next 2.choose advanced option>next 3don't search i"ll update from........>next4.click on show campatible> next> next 5. now it updated then restart you computer 

your problem will now soved 

go to my computer> properties>hardware > device manager >universal bus driver >right click on it> update driver>
then1 
1.yes this time only> next 2.choose advanced option>next 3don't search i"ll update from........>next4.click on show campatible> next> next 5. now it updated then restart you computer 

your problem will now soved 

A Code 10 error usually occurs due to:

• Missing device driver
• Malfunctioning device driver
• Incomplete device driver files
• do this 
• go to my computer> properties>hardware > device manager >USB>right click on it> update driver>
  then1 
  1.yes this time only> next 2.choose advanced option>next 3don't search i"ll update from........>next4.click on show campatible> next> next 5. now it updated then restart you computer 
  
  your problem will now soved 
  

If you've exhausted all means on the Samsung website, this is worth a shot -
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

hi!~ I need you help.
I connected my mp3 to computer,
and opened the mp3 folder on computer,
and i'm supposed to see the system folder right?
but I couldn't find one for mine.
how do you create system folder on Samsung yp-t10?
that my problem too....

Usually you fix this disconnecting power plug for two minutes and plugging it back

Heres how I solved this problem
- I was running XP SP2 with WMP10
(Windows Media Player 10)
- Windows will not recognise the T10 unless it has the right MTP (Media transfer Proticol) drivers. This is the little yellow flag you may see on the task bar adter Windows detects the device and trys to install the driver. The drivers are only found in WMP11. Therefore unless you are running WMP 11 your T10 won't sinc or be recognised.
- The Samsung software wont help- so don't bother even installing it as WMP11 has the drivers and does everything the Samsung software does + more.
- I tried to download and install WMP11 directly from the microsoft website but my PC failed the authentcation so I saved the file to my HD instead.
-I then unpacked the WMP11.exe file using WinRAR which i downloaded for free from http://www.download.com/WinRAR/3000-2250_4-10745708.html.
- I individually ran the WMP11 install file and then all of the other unpacked files by double clicking on them (it takes some time). This installed WMP 11
- I then shut down the PC, plugged in My T10 and WMP/windows recognised the T10!

I had a friend who alos did the above but had a couple of problems- he uninstalled WMP10, Installed WMP11 using the WinRAR method above and it didn't work. After uninstalling WMP11 and then reinstalling it again using the WinRAR to un pack it it finally worked after a couple of re boots.

Note: Prior to using the above method i googled and tried several other ways to get the T10 recognised and none worked. From what I can tell you Need WMP 11

Hope this helps

This drove me crazy, too! The trick is that you have to search the download section of Samsung.com with your very specific model number. You can't just use T10 or T10JAW just because that's the example they used on the website. For example, mine was YP-T10JAUY. Save the zip file to your desktop, then extract the files to your desktop (doesn't matter what folder name as long as you remember where the file are). Next, open a Windows Explorer window by right-clicking the "Start" button and select "Explore". Obviously, your T10 should be connected already. You'll see the T10 on the left-side window. HERE'S THE REAL TRICK: you have to get the T10 files to show up in the RIGHT side window. Click on the T10 to expand the internal folders (still in the left side window), then in the left window click on either "Data" or "Internal Storage"--which one you see will depend on whether you use Windows Media Player 10 or 11. Click on that on the left side and it should open the right side Explorer window to the files in the Data or Internal Storage folder. This is where you have to put the firmware. On the right side.

You can't drag-drop the firmware update files into the T10 in the left-side window. This is NOT clear in the firmware update instructions that you see in the new manual that goes with the new firmware. After you copy the firmware to the T10, you just disconnect from the computer and when you turn it on, it should upgrade the firmware.

Those YouTube "how to upgrade firmware" videos don't describe this...a HUGE oversight. None of the other various supposed how-to explanations said this stuff either. JEEZ! It's not that hard if someone would just explain it correctly! I wasted HOURS trying to figure this out. I hope it helps you.

jkronk