Washer stopped during final spin with an E21 error. I unplugged and tried to reset however water still resides in the bottom of the barrel and the washer wont spin.
E21 is telling you that it has not drained the water out. You may have something stuck in your drain pump.
Sgt 48
I had the code E21 error (not draining) on my 2012 Electrolux EWFLS70JTS0, which I'm guessing is similar to a Frigidaire Front Load Washer. After reading about the potential causes being related to drain or pump obstructions, I decided to try forcing compressed air into the drain hose at the rear of the washer to see if I could push out whatever got into the system. So I moved the washing machine out from the wall, and pulled the drain hose out from its wall inlet. No disassembly required. Then I placed the trigger air nozzle from my compressor into the drain hose that's connected to the back of the machine, and held it in place with my hand so that most of the air pressure would go up the hose and into the machine.
Once I pulled the trigger to start the air flow it only took a few seconds to see bubbles appearing in the washer's tub. At that point it seemed any obstruction was now pushed out (where it went, I'm not sure. Somewhere in the standing water in tub I suspect).
I suppose it would be just as effective to use a garden hose with water (if you don't have an air compressor), but a little more messy. Anyway, as soon as I put it in "quick wash" mode (which starts with a drain cycle), it drained fine. 100% problem solved! No more error code. And no repair bill!. I just hope that whatever was restricting the drain flow does not find its way back into the system again. It's been a couple of days and so far, so good.
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HOW do you clear the drain pipe on this unit? Where is it accessible?
I wish to thank SGT 48 for his extremely helpful solution to the E21 error on my affinity washer. He was absolutely correct about the filter being clogged. The Filter had an entire shreaded sock plus almost enough change to buy a little ceasars pizza. I cant believe the poor design by frigidaire to access this part, however after the cussing, we got the job done ourselves. It is a 2 person job to tilt the washer, remove it from the pedistal drawer stand and re-setup after the clog was fixed.Thanks again! I hope the manufacturer sees this and makes adjustment to the design. It seems like 15- months to 2 years is the threshold for this problem to occur.
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