I have had my Dyson DC14 for two years and have never had any issues. Suddenly it is very hard to push on the carpet compared to tile flooring. I actually have to strain to push it. I have the button next to the power button pushed on as it should be for carpet. My belt also appears to be fine. Any ideas?
I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.
I had exactly the same problem with a Dyson (different model) and this solution really helped. I think that the problem is that when the Dyson is new, the filter is clear and the bar on the base is free from gunge. As the gunge builds up, the filter is also getting dirty and the two balance each other out. The problem can come when you clean the filter and you then have the fully restored suction fighting against the layer of gunge on the base. Cleaning it off all areas of the frame on the base made a real difference. Many thanks.
I had this problem too. We ordered a new bottom piece from the Dyson website adn it fixed the problem. 2 of the rollers were missing and hair wrapped around the back two. The new piece comes with the new little rollers and it works great again.
I had to take my soleplate off and clean all the dust out of it. One of the little plastic wheels was blocked with dust and wouldn't turn around.
I doubted this would work, but I took off the bottom plate and washed it in hot, soapy water.VOILA...it now moves across my new carpet with little effort. I really appreciate this forum!
×
If the brushes are turning, you may need to clean the brush of any hair or anything else that has collected on the brush. If you have been cleaning it regularly,
My dyson dc17 animal had become nearly impossible to push on carpets. I did some research and somewhere on this forum i saw that someone mentioned replacing the roller.
sure enough i found that my roller was warn down to nubs (vacuum is probably 8 years old, and gets used nearly every day)
I replaced the roller and WOW! it feels like its self propelled now. HUGE DIFFERENCE.
thanks for the help!!
Since fixya keeps telling me my answer helped, I figured i'd ad some more.
i've become a bit of an expert at maintaing my dyson over the last few years. One of the biggest lessons i have learned after wasting lots of money is to bite the bullet and buy ONLY genuine dyson parts. I know it sounds like I am schilling for them, but clearly these vacuums are made to very high specifications and work very closely with each other to keep the vacuuming functioning as a unit. Ever time i used an aftermarket part, it ended up wearing out rediculously fast, and almost always cause another aspect of the vacuum to malfunction. The parts that especially gave me grief were belts, and rollers. If those two aren't genuine, the whole vacuum screws up and breaks constantly. I've also had aftermarket hoses fail quickly. You really do get what you pay for with this vacuum. It will give you many years of perfect functionality if you maintain it with good parts. Hope this helps
×
I had the same problem, very hard to push my DC14 Complete on carpet. I noticed a piece of crayon stuck in the debris channel, the extreme leading edge of the rotor bar. Removing this crayon, solved the problem.
My Dyson DC17 Animal Is a couple of years old. I just got new plusher carpet and the Dyson is almost impossible to push on the new carpet (it still is OK on an old area rug). I called Dyson to see if there was an adjustment for different carpet heights. They said no - but asked me to take the filter out from under the canister to see if that made any difference. I tried it without the filter and it was much easier to push. When I told the Dyson Customer Service Rep this she told me the problem was a dirty filter. I washed the filter according to the instructions, but it was only slightly better. I did some research on the internet and read that if you let your filter get too dirty (which I probably did) sometime even washing it doesn't unblock it fully. I ordered a new filter and hopes that does the trick (I'll know as soon as I get it). I have my fingures crossed.
×
33,114 views
Usually answered in minutes!
Same problem with our DC14. Just started pushing VERY hard. Cleaned the brushes, etc. not difference. This is a notable change.
ditto - brushes turn but very difficult to push
I have a DC17 with the same problem and I have checked all the obvious and believe my sole plate is installed correctly. Several other user had the same problem and I have not found a solution anywhere.
Did you fix yours?
I have a DC17 with the same problem and I have checked all the obvious
and believe my sole plate is installed correctly. Several other user
had the same problem and I have not found a solution anywhere.
Did you fix yours?
Same for my DC17
Same for my DC17 after several perfect years, suddenly hard to push.
my dyson dc 25 seems to stay at same level on carpet as on tiles and wood and the head does not appear to lift at all and leaves drag marks
see above for details
My dyson 25 is great at picking up on hard floors but now it's not picking up on my carpets the carpet setting seems to have lost suction why?
The lady who said clean the base plate is absolutely correct. Use white spirit and when dry apply some wax and polish it this fills the scratches on the plate and lo and behold it glides easily.
×