Brush suddenly stopped rotating - Bissell 89Q9 Bagless Cyclonic Vacuum

Does everyone understand there is switch or button that controls the rotating brush? Brushes stop spinning automatically when vacuum cleaner is in the UPRIGHT POSITION.
Because now you should be using the hose and attachments

Hi Janice, it's Jack at Dyson.

DC25 has two motors - one is housed within the Ball and generates the suction, and the second one is mounted within the cleaner head and powers the rotating brush bar. It's possible for the suction motor to continue to run when the brush bar motor is switched off.

Like most Dyson vacuums, DC25's brush bar motor will shut off for protection if something is jamming it. If you're finding your machine's brush bar is running intermittently, it's a good idea to check the cleaner head for any obstructions, and to remove any threads or hair from around the brush bar. Our video guide shows you how:

If you'd like any further guidance after you've given this a try, our experts are standing by to help. You can reach them directly by calling the Dyson Helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

Looks like there's something which's got caught inside.

See if the following information can help.

CARPETS OR HARD FLOORS

• The brush bar will always default to 'ON' (spinning) each time you switch the

appliance 'ON' and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):

- switch the appliance 'ON'

- recline the appliance

- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.

• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -

clearing obstructions'.

• Before vacuuming your flooring, rugs and carpets, check the manufacturer's

recommended cleaning instructions.

• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

happens, we recommend vacuuming in 'hard floor' mode and consulting with

the flooring manufacturer.

• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.

There may be a clog where the air flows from the brush roll into the vacuum

There should be a red insert on the right-hand side on the cylindrical bulge behind the brush cylinder. Check that this is moving when you push the button. The red insert should stay pushed in for the brush to rotate. The insert moves in an out as well as rotates in order to lock in the 'in' position. Mine is a little sticky on the rotation and I need to shake the brush head a little in order to get it to rotate and lock.

Not sure this is your foolproof solution to the problem, but you might give it a try to see if it solves your problem.
When the beater brush starts to bind up due to debris it retards the action of the cleaner, sometimes to the point of the belt breaking.
Remove the beater brush as if you were going to change the belt. Remove all debris and clean as best you can. Pay attention to the end pieces on each end of the beater brush. They will can clogged to the point to stopping the brush from rotating. Add some WD40 to the clips at the end of the beater brush and work in by twisting the clips while holding the beater brush. Once it seems to be free, reassemble and be sure the belt is on properly, you might want to consider replacing the belt.
If you find this solution to be of help I would appreciate a Thumbs Up. Good luck and be well. Paul

The brush roll will only spin when your handle is not in the locked upright position, once the handle goes upright - the brushroll de-activates

If the motor on the power brush is running the belt is bad, if the motor on the power brush only runs when you push the overload, the overload is bad.

this sounds like the motor went out