Hi,
In order to help you further with this issue, please let me know which software are you using?
The display looking skinny and not the correct size, can be due to the incorrect settings for the display on your monitor.
Are you getting the same result for all applications, or is it specific to one of them?
Please comment and let me know, and I will be more than happy to assist you to further resolve your issue.
Thank you.
What program are you using with your project?
Projection sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the video to look normal. When its out of alignment the video will look 3d, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then yourconvergence is broken and needs to be repaired.
This is a very common failure on these projection sets and a fairly simple DIY fix. All projection sets including Samsung, RCA, Sony, Philip Magnavox, Panasonic, Pioneer, Akai, GE, JVC, Toshiba, and others at some point will have the same problem.
Common Symptoms include....
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PrintShop Version 20. My operating system is Windows XP.
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